Front Desk Receptionist

We are looking for a friendly and enthusiastic receptionist to join our customer service focused team at the Drury Court Hotel.

As a small, independent, family-run hotel in the centre of Dublin, our location is excellent- but it is our staff that really elevates our guests' stays. This warm and genuine welcome is more important than ever in our AI tending world, so the ideal applicant will:

- Be consistently friendly and polite, welcoming guests in a natural manner

- Have strong communication skills over the phone and via email

- Have a good working knowledge of Dublin: giving tailored recommendations for each guest

- Be confident handling payments and cash-handling at the start and end of every shift

- Work well in a team and independently

- Attempt to resolve any customer complaints in person

- Liaise with the bar staff to ensure congruity between the two premises

As this is a hospitality position, staff may be rostered any day of the week (including bank holidays and weekends). Shifts are 8 - 9 hours in duration, with a shift pattern of 7am - 3pm/ 11am - 7pm/ 3pm - 11pm.

Apply today to join a happy, fun and cosy team!

Job Type: Full-time

Pay: €14.20 per hour

Expected hours: 37.5 per week

Additional pay:

• Commission pay
• Tips

Benefits:

• Company events

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Application question(s):

• Do you have any relevant Customer Service experience?

Language:

• English (required)

Work Location: In person

Reference ID: #1
Expected start date: 01/08/2025