General Manager

Want to join a vibrant and rapidly expanding hospitality company that celebrates diversity, encourages individuality, and believes that work should be both rewarding and enjoyable? Here at Press Up, we are more than just a team; we are a group of passionate professionals who embrace the unique talents and perspectives of every individual. We are proud to foster an inclusive environment where everyone can be their authentic selves, while collectively contributing to our shared success. If you're seeking a career that combines growth and acceptance, whilst also having fun, please apply and join this journey with us.

We are searching for an outgoing, hands-on, experienced General Manager to join the team at Elephant & Castle Bray If you are passionate and have previous management experience in a busy food & beverage venue, then we would love to hear from you!!

Applicant Requirements:

• 2+ years previous restaurant manager experience essential
• Experience within high-volume venue
• Super involved and hands-on
• Level-headed/sensible and consistent in nature, trustworthy and reliable
• Ability to work flexibly under pressure with a good sense of humour
• Approachable with excellent people skills
• Superior customer service skills
• Strong understanding of business management
• Ability to effectively delegate responsibilities and maximise resources
• Have a keen eye for detail
• Be a natural leader
• Passion for quality food & drink
• Strong communicator
• Ability to successfully manage a team
• Ability to motivate, incentivise and train a very keen management team
• Ability to lead by example with a positive mindset and sense of urgency
• Strong people development skills essential
• In depth understanding and experience of financials and reporting

Responsibilities Include:

• Coordinate the operation of the venue during scheduled shifts
• Manage and motivate staff, upholding a constant level of staff productivity
• Ongoing staff training in coffee, wine and food items
• Respond to customer queries and complaints
• High standards of quality control, hygiene, and health and safety
• Deliver superior guest services and ensure absolute customer satisfaction
• Appraise personnel’s performance and provide feedback to keep them motivated and productive
• Control costs and minimise waste
• Nurture a positive working environment and lead by example
• Comply with all company policies and procedures
• Voids, discounts and account payments
• Weekly Food & Beverage Stocktake and variance checks
• Weekly Consumables Stocktake and variance checks
• Consumables Ordering
• Processing of delivered orders for accounts
• Rostering including understanding and following wage budgets

Our Values:

• We have integrity
• We listen
• We care
• We develop talent
• We go above and beyond
• We embrace diversity

Benefits:

• Continual training and development
• Career progression within the Group
• Free staff meal on shift
• Gratuities*
• Press Up Hospitality Group privilege card, entitling you to many discounts across our 20+ venues
• Wellness at work events
• Travel incentives
• Refer a friend scheme
• External company discounts
• Employment Assistance Programme - a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing. Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.

* Applicable to certain positions

Press Up Hospitality Group owns and operates over 20 venues in Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Press Up Hospitality Group to contact you for other opportunities within the Group.

#FOH

Job Type: Full-time

Experience:

• Manangement: 5 years (required)

Work Location: In person