Global Web Parts Order Ecommerce Support
Posted on June 1, 2025 by Lexmark
- Cebu City, Philippines
- $nan - $nan
- Full Time
Responsibilities :
Job Description: This role is responsible for activities necessary to support our accounts and customers using the Global Web Parts Order sites.
Role/Responsibilities:
-
Web Parts Order Sites:
- Responsible for gathering the WPO portal requirements
- Provided the requirements to the WPO Content Admin
- Managing any special projects needed for WPO
- Managing the migration of the existing WPO accounts to Magento
- Responsible for supporting the Lexmark Parts Center questions and site issue
- Responsible for supporting the WPO user for login and order placement
- Manage a list of all active WPO customer accounts
-
Reporting
-
Creates the weekly and monthly reports for WPO Sites
- Sales by revenue by country
- Sales by part number
- Sales by customer accounts
- Customer service report
-
Creates the weekly and monthly reports for WPO Sites
Skills:
- Exemplary phone skills
- Exemplary organizational and time management skills
- Project management skills a plus
- Communicates well through email
- Web experience and knowledge
- Works well independently and with a cross-functional team
Systems:
- Global Web Order Status
- Service Now ticketing system
- Adobe Workfront
- Adobe Magento/Adobe Commerce
- Lexmark Service Parts Database (LSPD)
- Web Parts Ordering (WPO)
Expectation:
- Willing to work on Night Shift (North America Time Zone)
How to Apply ?
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Advertised until:
July 1, 2025
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