Hospitality Team Leader - Commercial

Introduction:
Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961!

Description:
ABOUT THE ROLE:
As the Team Leader for the Commercial hospitality team, you will have daily oversight of our two cafes and the commercial catering service including basic food preparation, packaging, meal delivery and point of sales operations. You will ensure our residents and customers receive quality food and beverages and the highest level of service.

As an experienced hospitality professional, preferably within an aged care, hospital or hotel setting, you will be creative, dynamic, self motivated and have the leadership skills to empower your team to deliver exceptional customer service every time, and emphasise the importance of food safety standards and quality in everything they do.

This role is available on a full time basis and requires flexibility to work weekends and evenings for commercial events.

For more information, please view the Job Description here.

WHY WORK FOR US?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700 staff members, you are guaranteed to be working with a professional community of likeminded people.

We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find!

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer.

WHAT WE WILL OFFER YOU:

• Being a not-for-profit organisation, you have access to attractive salary packaging options, increasing your take home pay!
• A supportive and collaborative work culture where you feel like home.
• Flexibility in your working hours to maintain work-life balance.
• Be part of an award winning reward and recognition program.
• Exceptional on-site services and facilities.
• Free onsite parking.
• Discounts on HBF health insurance and selected retail providers.
• Access to our Employee Assistance Program.

Skills and Experiences:
KEY ROLE REQUIREMENTS:

• Demonstrated experience in a leadership role within the hospitality industry.
• Working knowledge of Food Safety (HACCP) guidelines and regulations.
• Experience as a Barista and POS (highly desirable).
• Sound knowledge of Microsoft Office programs.
• Demonstrated ability to manage conflicting priorities.
• Advanced written and interpersonal skills.
• Commitment to exceeding customer satisfaction.
• Working rights in Australia.
• National Police Clearance or NDIS Worker Screening Check.
• Current Influenza Statement and Covid 19 Vaccinations (highly desirable).

WHAT HAPPENS AFTER I APPLY?

Please submit a covering letter with your resume.

Shortlisting and interviewing will commence straight away so do not delay submitting an application!

If you are interested in becoming part of the SwanCare team, apply today - we'd love to hear from you!