Host/Hostess

Have you ever dreamed of joining a very successful, amazing international restaurant company where food is front and center? With 65 restaurants worldwide in locations such as San Francisco, Barcelona, Buenos Aires, Lima, Paris, Dubai, Doha, Gaston Acurio knows how to run restaurants and create a culture where food and service is of outmost importance. Come and join our team of professionals and become an integral part of our team.

La Mar San Francisco has been in business since 2008. We have a great location, beautiful views, and are looking for someone who is curious, wants to grow, and learn about new cuisines. If you want to learn from the best, are a self starter, dynamic problem solver and like to be busy, we are the right place for you.

About us:
Acurio Restaurantes' mission is to serve the best authentic Peruvian food and promote Peruvian culture in a fun and comfortable environment. We strive to offer service that is genuine, attentive, and knowledgeable. We believe in treating our guests, staff, and suppliers with respect and dignity. By meeting these objectives, we will succeed in efficient and profitable operations.

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. The position will also cross train as a reservationist.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Day shift
• Evening shift

Work Location: In person