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Host/Hostess Oslo (Temporary December 2024)

Posted on Nov. 22, 2024 by Hermès

Oslo, Norway
N/A

Full Time

At a glance

Job Category

Retail - Store Sales

Start date

12/01/2024

Contract duration (In Month)

Years of Experience

Beginners accepted

Contract Type

Limited contract

Job Schedule

Full time

Locations

Store - Oslo

Legal Employer

HERMES NORWAY AS

Posting Date

11/21/2024, 04:17 AM

About the team

Hermès Benelux-Nordics is a subsidiary of Hermès International responsible for the distribution of Hermès products in Benelux and Scandinavia.

The network consists of 7 stores (Brussels, Knokke, Amsterdam P.C Hooftstraat, Amsterdam Bijenkorf, Copenhagen, Stockholm and Oslo) and 1 concession (Luxembourg) as well as a regional headquarters in Brussels.

The region is thus a geographical and cultural mosaic: 7 cities, 6 countries, 5 languages, 4 currencies.

Details of the job

What will your mission be?

As a Host/Hostess you consistently deliver quality service to all our clients.

What will your daily life look like?

Hosting

Support the team in their daily work by offering drinks and refreshments to clients
Accompany clients & VIC in their journeys in the store: support sales team in appointments by searching products in the back of office etc
Present and support client animations and workshops in the store
Share stories and anecdotes about Hermès in relation with the in-store animation
Help clients visit the store by guiding them through Hermès universes

Conciergerie

Provide bespoke and high touch hospitality service to clients in collaboration with the sales team
Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary
Provide information about the neighborhood, store services and other customer inquiries
Give information on current events in the city

What will you need to be successful?

A first relevant customer facing experience in luxury retail or another high-end service environment
Experience in event management is a strong asset
Capacity to work collaboratively and in fast-paced environment with continuously changing priorities
Ability to provide information about the neighborhood, store services and other customer inquiries
A natural passion for people & service
Ability to adapt to different cultures & a real sense of empathy
A team player attitude to reach a common goal & go the extra mile
Strong communication skills, offering warmth and graciousness in all interactions
Fluent Norwegian and a very good command of English
To be a quick learner with a strong sense of curiosity

About Hermès

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Advertised until:
Dec. 22, 2024

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