Hotel - Assistant Conference & Events Manager

Assistant Conference & Events Manager

The Rochestown Park Hotel, Cork is currently seeking an ambitious, dynamic & self-motivated Assistant Conference & Events Manager to join its Management Team.

This is an excellent opportunity for the ideal candidate to ensure the effective and efficient supervision of all Hotel operations in a busy, fast paced & vibrant environment. Excellent communication and organisational skills are required alongside a pleasant personality with strong focus on customer service.

The successful candidate must be able to work flexible shifts which include evenings and weekends. A minimum 2-4 years Management experience in a Hotel environment - Conference & Events experience would be essential.

Some Key Responsibilities:

* To work in unison with the C&E Manager to effectively manage, organise & supervise allocated Conference & Events to the required standard.

* To assist with the Management of the Conference & Events department and conduct interviews, induction and training of new C&E Team Members.

* To undertake and carry out effectively the role of Duty Manager when required - To have a visible presence within the Hotel and ensure the smooth running of all departments whilst on duty.

* To resolve guest complaints in a friendly & efficient manner ensuring guest satisfaction at all times whilst maintaining the Hotel's reputation. Record all feedback and strategise with relevant departmental Managers.

Essential Skills & Attributes

* People Management & Leadership Skills

* Ability to Plan & Organise

* Attention to Detail

* Working knowledge of Hotel based reservations system Opera & POS (micros) an advantage

* Strong Communication Skills

* Passion for Customer Service

* Flexible & Adaptable

Desirable Qualifications & Experience:

* max 2/4 years previous experience in a Hotel Duty Management/ Conference & Events Role Essential

* Hospitality / Travel & Tourism Management Qualification

* Office Administration & Computer Skills

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Gym membership
• On-site gym
• On-site parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Douglas, County Cork: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you require a Visa / Permit to work in Ireland

Education:

• Advanced/Higher Certificate (preferred)

Experience:

• Hotel Conference & Event Management: 3 years (required)

Language:

• Fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person