Hotel Duty Manager

Marlin operate a collection of Hotels, Serviced Apartments and Aparthotels across the cities of London & Dublin.

We have an exciting opportunity for a Duty Manager to join our highly successful team here in Marlin Dublin. Our Duty Manager will support our Front of House Manager in overseeing the daily operation of the hotel. The ideal Duty Manager will work alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the expectations of our guests are consistently exceeded.

Essential Experience

• Prior experience as a Duty Manager or Front Office Supervisor in a fast paced environment
• An understanding of hotel operations: housekeeping, F&B, M&E
• Passion for hospitality
• Proven experience of leading projects
• Understanding the current market and an idea of our competitors
• Proven experience in motivating a team
• Clear communication skills, enabling you to effectively manage relationships cross departmentally
• Excellent attention to detail

Key Responsibilities

• Oversee the general day to day management of the front office
• Supporting the FOHM with administrative tasks such rostering, payroll, invoicing and ordering
• Establish strong, personable relationships with guests and team members
• Handling and resolving problems in a timely fashion
• Supporting with recruitment, retention and motivation of a large team
• Ensuring communication remains transparent both with your team and with senior stakeholders

This Job Description is drawn up with flexibility in mind. The above is not an exhaustive list of duties and you will be expected to perform different tasks as required.

Here at Marlin, we take time in seeking out individuals to join our team. We search for individuals who have an amazing outlook on life, with a real Can Do attitude, who genuinely enjoy helping and supporting others.

Job Types: Full-time, Permanent

Pay: €30,000.00-€33,000.00 per year

Work Location: In person