Housekeeping Attendant

Position Overview

The Housekeeping Attendant is responsible to clean and maintain guest rooms, guest corridor and service pantry in accordance to the standards set by the hotel

The Role

• Makes the bed, dusts the room and furniture, replenishes the guestroom and bath supplies, cleans the bathroom and bedroom, vacuums carpet.
• Replenish the mini bar items for the guest rooms.
• Organizes and replenishes housekeeping trolley and linen pantries on assigned floors with linen and amenities
• Responsible for the gathering and removal of soiled linen from the floors
• Assists in the placement and/or removal of guestroom items including furniture and fittings such as rollaway bed, baby cots.
• Ensures rubbish is collected from floors and is disposed in accordance to hotel standards
• Completes all assigned paperwork (updating room cleaned, D&D room) in an accurate and timely manner
• Reports any maintenance issues such as carpet cleaning requirements and pest infestations to Housekeeping Coordinator
• esponsible for all lost and found items from the guest room to be handed to Security Department promptly.
• Manage and monitor the housekeeping status of the ‘Knowcross’ system.
• Undertakes other duties as and when assigned by the Director of Housekeeping or the Managers of Housekeeping.

Talent Profile

• Knowledge of basic cleaning and usage of chemicals