Instructional Designer/Trainer

Overview

We are seeking an experienced Instructional Designer/Trainer with deep expertise in Oracle Fusion Cloud and ERP transformation. This position is responsible for developing interactive, user-centric training materials and applications that optimize end-user engagement with Oracle Fusion Cloud Human Capital Management (HCM), Financials, and Supply Chain Management (SCM) modules.

This role blends learning design, hands-on Oracle Fusion knowledge, and training facilitation skills to support successful user adoption throughout the Oracle implementation lifecycle. The Instructional Designer/Trainer will design, deliver, and maintain innovative learning solutions, including Oracle Guided Learning (OGL) content, and serve as a bridge between business process owners, super users, and end-users.

The ideal candidate is adept at translating complex system workflows and business processes into compelling, accessible training experiences, acting as both a liaison and subject matter expert for Oracle Cloud applications across all user groups.

Key Responsibilities

Learning Design and Content Development

• Collaborate within a team focused on the development and integration of Oracle Cloud Fusion applications.
• Gather information from Subject Matter Experts to develop, organize, and document procedures for Oracle Guided Learning and other curricula for use by Oracle users.
• Translate complex Oracle business processes into practical, actionable learning experiences for non-technical and technical users.
• Design, develop, and maintain training resources for Oracle Fusion Cloud (Human Capital Management, Financials, and Supply Chain) modules—such as process documentation, e-learning, simulations, quick-reference guides, and microlearning.
• Apply adult learning and user-centered design principles to ensure training is accessible, engaging, and relevant to a wide array of organizational roles.
• Utilize e-learning authoring software (such as Articulate, Captivate, Camtasia, or similar) as well as MS Office suite to produce high-quality materials.
• Prepare, review, and maintain Oracle Guided Learning guides, smart tips, beacons, messages, tasks, mobile guides, and related functions.
• Document guided learning development processes, including design decisions, best practices, and maintenance guidelines.
• Assist with reviewing, testing, and supporting Oracle Guided Learning content if needed (training will be provided).
• Update and revise training materials in response to system updates, process changes, and user feedback.
• Ensure content aligns with project standards for style, accessibility, and effectiveness.

Training Delivery and Stakeholder Engagement

• Lead and deliver Train-the-Trainer programs for process owners and super users.
• Facilitate live, virtual, and hybrid training sessions, adjusting delivery to suit employee groups (administrative staff, teachers, managers, etc.).
• Collaborate with cross-functional project teams (change, business, IT) to ensure learning content aligns with project milestones and business objectives.
• Serve as a partner to business process owners and subject matter experts in information gathering, validation of content accuracy, and feedback.

Qualifications and Education Requirements:

Education & Certifications

• Bachelor’s degree in Instructional Design, Education, Organizational Development, Information Systems, or related field required.
• Oracle Guided Learning certification strongly preferred.
• Certification in instructional design or learning technologies (e.g., ATD, CPLP, or equivalent) a plus.

Experience & Skills

• 3+ years of instructional design or training experience, with significant exposure to Oracle Fusion Cloud (HCM, SCM, or Financials) or similar enterprise ERP systems (Workday, SAP, PeopleSoft, etc.).
• Solid track record of designing and delivering training for business applications, including e-learning, instructor-led, and virtual learning sets.
• Proficiency with content development tools (Articulate, Captivate, Camtasia, or similar), as well as MS Office suite.
• Demonstrated capability in delivering Train-the-Trainer programs and large-scale end-user enablement.
• Self-motivated with demonstrated capacity for rapid learning and adaptation to new tools and concepts.
• Strong written, visual, and verbal communication skills, with ability to adapt materials for different user profiles.
• Highly organized, proactive, and able to manage multiple priorities in a large, fast-moving environment.
• Familiarity with project management principles and strong capability to work within cross-functional teams.

Preferred Attributes

• Experience in public sector, education, or large-scale transformation initiatives.
• Familiarity with Oracle Guided Learning (OGL), Oracle User Productivity Kit (UPK), or similar digital adoption platforms (preferred but not required; training will be provided).
• Ability to condense complex information into clear, concise, and engaging learning materials.
• Demonstrated collaboration and relationship-building skills with business leaders, IT teams, and end-users.