Intern
Posted on July 20, 2023 by InternPlug
- Mississauga, Canada
- No Salary information.
- Full time
- Other
- 1 Vacancy
Job Description
Under close supervision, assists customers and clients with Personal Computer and related network issues. Tasks may be performed at the end-user's location or remotely to trouble-shoot, maintain, install, repair or modify PC hardware and software. Provides timely and creative solutions of basic to moderately complex issues to ensure end-user productivity. Maintains accurate information and data regarding end-user issues within the tracking system and according to policies and standards.
Major Accountability
- Assists internal customers with PC and network-related operations issues.
- Provides timely, creative and accurate solutions to ensure end-user productivity.
- Maintains accurate information regarding end-user issues within the tracking systems
Key tasks and responsibilities
- Assists in identifying and resolving end-user PC or network-related performance issues.
- Builds or configures new hardware, installs and updates software.
- Repairs personal and/or organizational computers and servers to keep them operational.
- Creates, updates and maintains computer networks by running diagnostic programs to resolve computer problems.
- Gathers data to assess the needs of the customer and uses data to assess system or network requirements.
- Corrects or repairs problems such as incorrect settings, viruses, spyware; replaces hardware or operating systems, as required.
Specialized skills, knowledge, and abilities
- Demonstrated knowledge of personal computers and servers and related operating environments. Attention to detail, basic communications and interpersonal skills, analytical and problem-solving skills, proficient with Microsoft software applications, and able to work independently or as part of a team.
Advertised until:
Aug. 19, 2023
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