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It Support Intern

Posted on Aug. 21, 2024 by Dynata

  • Full Time

It Support Intern
  • Troubleshooting technical issues
  • Installing and configuring hardware and software (Dell and HP)
  • Speaking to customers to quickly get to the root of their problem
  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts of the computer
  • Supporting the roll-out of new applications (MS Office 365, Multi-Factor Authentication, Global Protect VPN, Sophos Antivirus, Crowdstrike Antivirus) and installing additional software
  • Operating System deployment using LANDESK imaging
  • Assisting the on boarding and off boarding of user's equipment
  • Customer Support

Advertised until:
Sept. 20, 2024


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