Junior Data Analyst

The Junior Data Analyst supports the Business Intelligence team by gathering, analyzing, and interpreting data to assist in business decision-making. This role involves creating reports, dashboards, and visualizations that help stakeholders understand key performance metrics and business trends.

Key Responsibilities:

• Collect, clean, and analyze data from various sources to generate insights.
• Develop and maintain dashboards and reports using Power BI, Tableau, Looker Studio or other BI tools.
• Assist in identifying trends and patterns to support strategic initiatives.
• Support data governance and ensure data accuracy and integrity.
• Perform basic statistical analysis to identify correlations and business insights.
• Collaborate with other teams to define reporting requirements.
• Assist in the automation of data processes and reporting.

Technical Skills Required:

• • Basic knowledge of SQL for querying databases.
• Experience with data visualization tools such as Power BI, Looker Studio or Tableau.
• Proficiency in Excel, including pivot tables, Power Query, VLOOKUP, and basic statistical functions.
• Exposure to tools used for data analysis is an advantage.
• Understanding of database concepts and data modeling principles.
• Domain SME Preferred – Contact Centre Operations - Good Customer Service / Collections Operations background would be an advantage

Other Competencies:

• Strong problem-solving skills and attention to detail.
• Ability to interpret business needs and translate them into data-driven insights.
• Excellent communication skills to present findings to stakeholders.
• Project management and leadership capabilities.
• Adaptability to fast-changing business environments.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Transportation service provided

Work Location: In person