Manager, Global Transport Operations

Manager, Transportation Operations APAC

This position reports to Director, Transportation Operations APAC and is based at Singapore

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Job Description:

A member of the Inter-Regional Transport Excellence operations team, the Manager , Transportation Operations APAC is responsible for the flawless operational execution of inter-region transport lanes in partnership with light house; managed door-door. This includes day-to-day operational issue management, transportation/logistics coordination, and project management with freight forwarders, shipping sites, and supply planning.

Responsibilities:

• Manage door-door operational management for inter-region transport lanes, ensuring consistent product availability and the highest levels of customer experience
• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiency for inter-regional transport moves
• Ability to present performance metrics and project charters/updates to various levels of management
• Responsible for coordination, track & trace, and exception management for segment inter-region transportation lanes
• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day-to-day tactical relationships with the vendors
• As required, partner with distribution Centre’s and manufacturing facilities to coordinate and manage freight on inter-regional lanes
• Partner with Quality team to ensure that transport operations are managed within the appropriate quality framework
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events, and shipping receiving delays
• Perform ad-hoc operational analytics to drive day-to-day business efficiencies
• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation, and lane implementation to pre-established metrics
• Provide support for event management in other geographical regions based on the criticality of issues

Lighthouse:

• Monitor shipments at lanes level, flag & drive gaps remediation plan if any
• Become a Lighthouse Platform Super user
• Support platform enhancements for latter wave implementation

Stakeholder support:

• Be SME for launches, projects, CIPs, customer service projects
• Support tenders led by Sourcing partners
• Support service issues and drive to resolution

Lane Implementation:

• Support lane implementation for new lanes either as part of a tender or part of a lane change for any reason (new routing, new customer, etc.)
• Follow SOP for lane implementation

Leadership:

• Connect: forge internal collaboration across the supply chain and cultivate external relationships and partnerships
• Deliver: Empower people to act with speed, agility, accountability
• Shape: Challenge the status quo, lead, and adapt to change
• Lead: Encourage others to engage in transparent & constructive conversations, contributing to high-performing teams

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