Manager / Senior Manager, Segment & Market Development

COMPANY DESCRIPTION

The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore. We invite you to join us in building a #CityofGood together.

The Segments and Market Development team, is offering an exciting opportunity for a skilled Partnership and Relationship Management individual to join our growing team. This role offers an opportunity to work on the national donation and volunteering platform, giving.sg that enables the giving of time, skills, money, voice and networks to address needs in the community. Join a dynamic, innovative team with the opportunity for professional growth and flexible working hours. The ideal candidate should have a passion for nurturing partnerships with strong analytical skills. You will be working closely with cross-functional teams to uncover trends, support business strategies, and optimize processes.

The role is a client-facing role, responsible for identifying and securing partnerships that will help to grow new donors and volunteers for the giving.sg. In essence, the individual will play a crucial role in ensuring the business growth through the growth of channel partners.

RESPONSIBILITIES

• N urture Strategic Partnerships with other organisations to drive business growth and market expansion by developing and executing strategies, identifying potential channels and partners, and negotiating agreements to achieve mutual success with partners and growth on the giving.sg platform.

• Relationship Building through establishing strong relationships with partners including networking, engagements and communication to strengthen partner relationships to achieve long-term goals.

• Managing Negotiations and Agreements by drafting new and managing existing agreements to ensure they align with the organization's goals.

• Ensuring Communication and Collaboration to facilitate open communication between partners, ensuring all parties are aligned and working towards common objectives. Coordinate internally e.g. with the Marketing team, to support partnership initiatives, or gathering insights on donor and volunteer needs for the Digital team to support relevant solutions in product development and capability enhancements on giving.sg.

• Performance Monitoring. Tracking and analysing partnership performance, identifying areas for improvement, and reporting on account performance.

• Staying Updated on Industry Trends and Developments to identify new opportunities and best practices.

• Possesses a Bachelor's degree in Business Administration / Social Sciences (or equivalent)
• At least 6 years experience in partnership/ stakeholder management, experience in a sales/ customer service or consumer brand development/ consumer marketing
• Proven ability to manage accounts and drive business growth
• Strong communication and collaboration abilities
• Excellent customer service and relationship-building skills
• Strong business acumen and market awareness
• Strong problem-solving and analytical skills
• Excellent organizational skills and attention to detail, with the ability to prioritise tasks, manage multiple engagements and meet deadlines independently
• Excellent communication and collaboration skills to work effectively with cross-functional teams and multiple stakeholders
• Able to independently network and manage internal and external stakeholders