Managing Director

Our client, a property management company, is looking for a highly qualified and dependable Managing Director to be based in Singapore.

Position Description:

1. Strategic Leadership and Business Development

• Formulate business strategies to grow the managing agent's portfolio, including securing new clients (Management Corporation Strata Title or MCSTs) and expanding services.
• Identify opportunities for improvement and diversification of services, such as energy management, building maintenance, or specialized cleaning, ensuring alignment with industry trends and client needs.
• Oversee tender submissions, ensuring competitive and comprehensive bids for new property management contracts.

2. Compliance and Governance

• Ensure compliance with the Building Maintenance and Strata Management Act (BMSMA) and other relevant regulations governing property management in Singapore.
• Develop and monitor Standard Operating Procedures (SOPs) to ensure the management agent’s services are consistent with regulatory standards and the clients' expectations.

3. Financial Management and Reporting

• Oversee financial management of MCST funds, ensuring proper budgeting, transparent reporting, and prudent management of sinking and maintenance funds.
• Supervise and approve financial reports for properties managed by the agency, ensuring timely submission to MCSTs and proper management of operational and capital expenses.
• Review fee structures to maintain competitiveness while ensuring profitability for the company.

4. Operations and Service Quality

• Monitor service delivery to ensure high standards across all properties under management, from maintenance services to dispute resolution with property owners and tenants.
• Lead the operations team, including property managers, technicians, and administrative staff, ensuring efficiency and adherence to agreed service levels with clients.
• Manage contractors and third-party vendors, ensuring services are delivered on time, within budget, and at the quality expected.

5. Client Relations and Stakeholder Management

• Liaise with MCSTs, chairpersons, and council members, addressing their concerns and providing professional advice on property management issues, legal requirements, and best practices.
• Conduct regular meetings with MCSTs to update on operational matters, budget status, and project timelines, and ensure client satisfaction.
• Resolve escalated disputes between residents, tenants, or service providers, and ensure the smooth running of day-to-day operations across all properties.

6. Risk Management and Safety

• Identify risks associated with property management such as safety hazards, security breaches, or major maintenance issues, and implement risk mitigation strategies.
• Ensure workplace safety for staff and contractors operating at various sites, ensuring that they follow safety procedures and comply with WSH regulations.
• Oversee insurance coverage for properties, ensuring adequate protection against liabilities and unforeseen events.

7. Talent Management and Training

• Recruit, train, and develop key personnel, including property managers, administrative staff, and maintenance teams.
• Promote professional development, ensuring the team is up-to-date with changes in property management regulations, technology, and best practices.
• Implement performance management systems, ensuring the staff delivers services that meet client expectations and company standards.

8. Technology and Innovation

• Drive the adoption of technology to improve property management services, such as integrated building management systems, smart maintenance solutions, and resident portals for efficient communication.
• Explore innovative solutions that enhance operational efficiency, reduce costs, or improve service delivery, such as energy-efficient building technologies or automated property monitoring tools.

9. Legal and Contractual Obligations

• Manage contracts with clients (MCSTs) and vendors, ensuring terms and conditions are fair and legally sound.
• Handle legal disputes or compliance issues related to property management, ensuring proper legal guidance and representation.
• Provide professional advice to MCSTs on legal matters such as by-law enforcement, encroachments, and other property-related disputes.

10. Reporting to the Board and Shareholders

• Prepare and present reports to the board of directors and shareholders, providing updates on operational performance, financial health, and strategic initiatives.
• Recommend actions or decisions that align with the company’s long-term growth strategy and financial objectives.

Job Types: Full-time, Permanent

Pay: $19,500.00 - $20,000.00 per month

Supplemental Pay:

• 13th month salary

Experience:

• Singapore Property Management: 10 years (Required)

License/Certification:

• Singapore working rights (Preferred)