Medical Office Assistant

Job Overview

We are seeking an experienced, dedicated, and organized Medical Office Assistant to join our healthcare team.
This is a dynamic role that blends front-desk reception with administrative and clinical support for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.

As the first point of contact for patients, you will be responsible for creating a welcoming atmosphere while managing the efficient day-to-day operations of the clinic.
The ideal candidate should have:

• Excellent communication and interpersonal skills
• Great attention to detail
• Familiarity with medical terminology
• Experience with OSCAR EMR systems
• Strong computer skills, including proficiency in Microsoft Office.
• A strong work ethic and the ability to excel in a fast-paced, team-oriented setting
• Capability to perform basic clinical tasks

Qualifications & Requirements

• Preference will be given to International Medical Graduates (IMGs).
• Previous experience using OSCAR EMR is required
• Previous experience working in a family physician clinic in Canada is required.
• Phlebotomy certification with experience and ability to perform intramuscular (IM) injections confidently and safely is preferred.
• Strong knowledge of medical terminology and administrative procedures.
• Highly proficient in computer skills and administrative systems.
• Excellent verbal and written communication skills.
• Proficient in phone system operations and the use of basic office equipment.
• Ability to multitask effectively in a fast-paced environment while maintaining high attention to detail.
• Demonstrates a positive, professional attitude and a commitment to exceptional patient care.

Responsibilities & Duties

• Greet patients warmly and assist with the check-in process.
• Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
• Manage entries from online intake forms, emails, and other sources of new patient requests to join the practice, ensuring they are processed and booked in a timely manner.
• Maintain accurate patient records using OSCAR EMR.
• Verify patient insurance information and address billing inquiries.
• Coordinate with healthcare providers to ensure timely patient care and follow-up.
• Maintain physicians’ appointment schedules and ensure patients are booked appropriately.
• Perform general administrative tasks including filing, data entry, scanning, faxing, and maintaining a clean and organized front desk area.
• Assist physicians with basic clinical tasks, including taking bloods (phlebotomy) and giving intramuscular (IM) injections.
• Ensure compliance with health regulations and uphold patient confidentiality standards.

Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.

Job Types: Full-time, Part-time, Casual

Pay: $18.00-$22.00 per hour

Application question(s):

• Do you have experience working as a Medical Office Assistant in a family physician’s clinic in canada ?
• Are you experienced and proficient in using OSCAR EMR ?
• Are you an International Medical Graduate (IMG)?
• Do you have current certification, experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections?
• Can you start immediately?

Work Location: In person