Medical Office Assistant - Hamilton, On

Job Overview:

We are an all-in-one comprehensive care center located in Hamilton, Ontario seeking a full-time Patient Care Coordinator to join our growing team. The ideal candidate will provide administrative support in a medical office setting, ensuring smooth operations and excellent patient care. We are seeking someone that is dedicated, driven, takes pride in their everyday work, and can offer a safe and trusting environment for our patients and fellow team members.

We are looking to fill a full time position - 5 days per week, including Saturdays as scheduled. We are open Monday to Saturday.

Opportunity:

• To work in a dynamic clinical setting with a multidisciplinary team to provide exceptional patient care
• Career development and education
• Benefits

Duties:

• Answer incoming patient phone calls and assisting with patient inquiries, booking appointments, and transferring calls accordingly.
• Managing voice mails and returning patient calls.
• Managing patient inquiries via email and responding accordingly
• Maintain electronic health records.
• Communicating with the appropriate team member to relay messages from calls and emails.
• To communicate verbally, and in writing to ensure patient satisfaction and to deliver quality patient care.
• Perform general administrative tasks to support the office staff.
• Maintaining a clean and tidy workspace.

Qualifications:

• Exceptional communication and problem-solving skills
• Exceptional written and verbal communication skills
• Experience in an administrative role, preferably in a medical or dental office setting is an asset
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize workload effectively
• Ability to work well independently and efficiently
• Ability to work in a collaborative team environment
• Proficient in computer skills. Experience with Office and Adobe is an asset

This is a great opportunity for a motivated individual looking to contribute to a dynamic healthcare environment. Join us as a Patient Care Coordinator and be part of a dedicated team committed to providing quality patient care.

Start date: July 2025
Position type: Full-time (Monday to Saturday, 9am to 5pm)
Starting salary: $2925.00 per month (before taxes)
Benefits after 3 months of full-time employment: Paid for by company

Please note: Only applicants who qualify for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $2,925.00 per month

Benefits:

• Extended health care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Language:

• English (required)

Location:

• Brampton, ON L6T 4S5 (required)

Work Location: In person