Medical Office Assistant/Receptionist

Job Posting: Medical Office Assistant/Receptionist

Position: Full-Time
Department: Ophthalmology
Reports To: Office Manager / Physician

We are a newly established and growing ophthalmology/retina office seeking a friendly, organized, and eager individual to join our team as a medical office assistant/receptionist. This is a great opportunity for someone looking to build a career in the ophthalmic field, as the role will also offer cross-training in ophthalmic medical assisting duties. You will play a vital role in providing an excellent experience for our patients while ensuring the smooth operation of the office.

Key Responsibilities:

• Greet and check in patients as they arrive, creating a welcoming atmosphere
• Manage scheduling, appointments, and patient communications with professionalism
• Answer phone calls, provide information, and address patient inquiries
• Verify patient information and ensure accurate documentation is maintained
• Assist with patient flow and maintain a clean, organized reception area
• Perform ophthalmic medical assistant duties as needed, such as taking patient history, prepping patients for exams, and assisting with basic tests
• Ensure smooth transitions between front desk and clinical areas
• Support the office team with administrative and clinical tasks as required
• Assist in surgical administrative duties
• Respect and maintain patient confidentiality

Qualifications:

• High school diploma or equivalent required; further education or training in healthcare is a plus
• Previous experience in a healthcare or medical office environment is advantageous
• Experience or education in ophthalmology, retina care, or medical assisting is a plus
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Detail-oriented with excellent time management skills
• Proficiency with computer systems and medical software (Experience with Plexia not required but would be an asset)
• Ability to work well both independently and as part of a team
• A positive, patient-focused attitude with a willingness to learn and grow in the ophthalmic field

Why Join Us?

• Be part of a growing and innovative retina practice
• Opportunities for career development and advancement
• Collaborative and supportive team environment
• Cross-training in both administrative and clinical skills

If you are passionate about healthcare, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you!

Please submit your resume with a cover letter.

Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Location:

• Nanaimo, BC (required)

Work Location: In person