Medical Receptionist

Mydocs Clinic is currently seeking experienced & enthusiastic applicants for the role of Medical Secretary/Receptionist on a Full and part-time basis with an immediate start.

The role of medical secretary reports directly to the Practice Manager.

This exciting role provides support to the Practice Doctors along with providing excellent care & exemplary customer service to our patients.

Responsibilities include but are not limited to;

• Managing the patient appointment schedule
• Telephone, email and face to face communication with patients
• Invoicing patients and reconciling accounts
• Scanning and management of correspondence for patient files
• Managing & maintaining confidential patient information
• Providing administrative support to GP's
• Taking payments and end of day cash reconciliation
• Dealing with correspondence and general queries from patients
• Completion of forms
• General office administration including typing, filing, scanning etc.
• Managing complaints

Essential criteria

• Professional & self motivated
• Excellent written/verbal communication & interpersonal skills
• Exceptional telephone manner & customer service skills
• Punctual & reliable
• Ability to work under pressure & multitask in a busy working environment
• Attention to detail
• Problem solving ability
• Ability to work in a team environment and also use initiative
• Comprehension of email etiquette & GDPR regulations
• Fluent spoken & written English
• Team player who is flexible and supportive

Job Types: Full - time/Part-time

Salary: €14.00 per hour

Expected hours: 15 - 40 per week

Benefits:

• Additional leave
• On-site parking

Schedule:

• Monday to Friday
• Weekends

Supplemental pay types:

• Overtime pay

Experience:

• medical secretary in a GP practice: 1 year (not essential but preferred)

Language:

• English (required)

Work Location: In person

Reference ID: Medical Receptionist
Expected start date: 21/02/2024

Job Types: Full-time, Part-time

Pay: €14.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: Medical Receptionist
Expected start date: 10/01/2025