Medical Receptionist/Administrative Assistant

Position Overview for Medical Office Receptionist:

We are seeking a dedicated professional who is highly motivated to be our Medical Receptionist.

As the first point of contact for our patients, you must warmly welcome them to our practice. Our Medical Receptionists plays a crucial role and are essential members of our team. This position involves performing traditional front office duties as well as additional responsibilities related to billing, collections, operations, and more. We offer significant opportunities for professional growth and will support your development. You will be responsible for prioritizing your tasks and ensuring that patients receive care that meets or exceeds our high standards.

Job details:

Hours: Monday – Friday, 8:00 AM to 5:00 PM (total 40 hour work week), no weekends, no on call

Location: Greater Cary NC

The salary offered will be based on experience and education and will be determined during interview process. As a valued team member, you will receive competitive benefit options not commonly available at private practices.

Responsibilities

• Promptly and warmly greet patients as welcomed guests to our office
• Efficiently check-in patients
• Conduct Insurance Verifications
• Schedule patients
• Collect patient co-pays

Knowledge, Skills and qualifications:

• Must have Excellent Communication skills
• Must be friendly and professional
• Be a responsible person and employee
• Work well in a team environment
• Must be in good physical condition able to withstand the stress and demands of an active position.
• Ability to work with interruptions and to manage multiple priorities
• A minimum of three years of medical receptionist experience in a Private Medical practice preferred. ay consider someone with hospital or health system front desk experience.
• Must be able to read, write, and understand English proficiently
• Ability to multi-task and perform responsibilities such as simple bookkeeping, medical records, and medical abbreviations
• Mid-level competency in computer skills and experience with MS Word, Excel, and Outlook required
• Knowledge of organization filing procedures and systems
• Ability to answer multiple phone lines
• Verify and accurately document patients’ demographics and insurance information at every visit.
• Answer the phone promptly, using a warm and friendly voice, identifying the office, and self.
• Accurately complete telephone messages and direct them to the proper staff member.
• Schedule office appointments to ensure smooth patient flow and care.
• Accurately maintain patient appointment schedules.
• Monitors no-shows, cancellations and follow-up appointments.
• Maintains a clean and uncluttered appearance of the reception and front desk area.

Physical Demands for the Job:

You must be able to help patients and / or individuals who need help moving about, due to health reasons.

And while performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

If you are a dedicated and responsible medical receptionist, with ambition to grow in a medical practice, please fill out our application.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• Medical Receptionist: 3 years (Required)

Ability to Commute:

• Cary, NC 27511 (Required)

Work Location: In person