Merchant Liaison Officer (Eatigo)

FUNNOW Group – The leading lifestyle booking platform group in Greater Southeast Asia, operating in seven countries: Singapore, Hong Kong, Malaysia, Thailand, Philippines, Japan, and Taiwan, with its four brands: FunNow, Eatigo, Niceday, and TABLEAPP. By adhering to digital transformation (DX) and yield management with AI, we are revolutionizing the retail industry and remain committed to our vision of making people happy!

THE POSITION: Merchant Operation Executive

Seeking a highly motivated and energetic candidate for the position of Merchant Operations Executive. Well organized, flexible and enjoys the challenge of delivering on time. Has the ability to work in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Good communication skills, attention to detail and integrity are critical for this position.

WHAT YOU’LL DO:

• Make collection calls and emails to follow up on outstanding receivables
• Handle billing related queries from merchant or refer them to related department
• Chase collection and resolving queries with merchants
• Perform Ad hoc duties as required

WHAT YOU’LL NEED:

• Good oral and written communication skills (English and Mandarin)
• To be thorough and pay attention to detail
• Fast and independent worker with a high level of integrity
• Proficient in MS Office
• Applicants who are immediate starters or with short notice are highly desirable