Multi-Site Property Manager

The Property Manager position works directly under the Regional Property Manager learning all aspects of the position as well as managing a portfolio of multifamily properties ranging from duplexes to 100-unit communities. With a maximum portfolio of 250 apartments.

Essential Functions

• Works in partnership with the Regional Manager to ensure the ongoing improvement of the assigned properties.
• Works in partnership with the Regional Manager to oversee and evaluate all contractor work and ensure the work is completed according to the project scope.
• Leads resident relations efforts for the assigned properties, consistently developing Boardwalk Property Managements brand image.
• Works with the Leasing Consultants to promote the properties unique selling proposition and key differentiators against competitive communities as a means of generating new business and resident retention.
• Proactively monitors market conditions, maintains product knowledge of competitive communities, and establishes / maintains contact with local businesses and community members.
• Conducts regular physical inspections of all areas of their assigned properties (interior and exterior) to maintain a high standard of safety and aesthetic appearance.
• Meets deadlines for reporting and projects such as annual property inspections. Weekly rent roll reviews, weekly work order reviews, variance reports, etc.
• Makes consistent, balanced decisions which improve NOI, limits liability exposure and ensure superior customer service.
• Assists in the development and management of an annual budget, with a specific focus of delivering value to both residents and owners.
• Follows Boardwalk’s dress code policy. Maintains a clean, neat, professional appearance always.
• Is knowledgeable pertaining to all state, federal and local laws pertaining to housing and is responsible for being aware of changes in these areas.
• Proactively diagnoses resident and property problems, communicates the issues to the Owner, assists in formulating a solution and the implementation of a plan for correction.
• Meets or exceeds resident retention goals through effective lease expiration management, quality resident services, developing and implementing new and creative retention strategies.
• Works with the Regional Manager on pricing and leasing strategies to achieve and exceed occupancy and NOI goals.
• Maintains knowledge and awareness of market conditions affecting leasing and operations of their assigned properties.
• Communicates regularly with owners keeping them up to date with the needs of their properties.
• Participates in objective setting, plan development and performance review of all assigned properties.
• Maintains a professional courteous manner with all residents, vendors, contractors, and fellow employees.
• Assures safety standards are used which comply with all company, local, City, State and Federal guidelines.
• Ensures compliance of all work-related activities in a fair, ethical and consistent manner.
• Reviews and updates online advertisements as needed.
• Completes Boardwalks monthly reporting as needed.
• Provides customer service to residents and records maintenance requests.
• Other duties as assigned.

Education & Experience

• Formal Education: High School Diploma or equivalent and relevant certifications
• Must be willing to get your Colorado Associate Brokers License within 3 months - Boardwalk will reimburse for license, course and Errors and Omissions insurance once license is obtained.
• Compliance with Fair Housing
• Maintain required training curriculum as specified by DORA to maintain Associate Broker license.

Skill Requirements

• Proven experience with the administration and management of multifamily properties
• Understanding of marketing concepts, including the ability to actively lead and develop online leasing initiatives.
• Demonstrated ability to manage multiple and complex projects from problem identification through day-to-day implementation.

Strong basic computer skills with the Microsoft Office suite of software, including Word, Excel, and Outlook, sending / receiving e-mail and using e-mail software, and accessing the Internet for work-related duties.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Colorado Springs, CO 80909 (Preferred)

Ability to Relocate:

• Colorado Springs, CO 80909: Relocate before starting work (Preferred)

Work Location: In person