National Operations Manager

Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.

We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of our clients.

Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

We are looking for a National Operations Manager based in Dublin.

Responsibilities/Duties:

To be accountable for the delivery of service to budget, contract requirements, and to the satisfaction of the customer by directing all regional employees through a clearly defined strategy and accountable process.

To understand, lead and develop collaborative working relationships whilst being aware of company values, ethics and behaviours required to develop and implement Excellerate Services key partner relationships.

To actively play a fundamental role in the management of risk and business continuity in accordance with the Excellerate Services Risk and Business Continuity Management Policy.

To be responsible for implementing the Company’s Quality Assurance Procedures and instructions with particular attention to the areas of responsibility as detailed in the documentation.

To be accountable for ensuring that the Company’s Health, Safety, Welfare and Environmental policies are implemented and adhered to.

Interaction with the following departments:

• Finance
• H&S/Compliance
• Client Relations
• Management Information
• People Services

Benefits:

• • Employee assistance programme
    
  • Holiday Entitlement 25 days + 8 B/H (pro-rata)
  • Car Allowance
  • Laptop and mobile phone

Salary: €60,000

Location: Dublin based National coverage.