Online Customer Service Representative (Entry-Level)

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as an Online Customer Service Representative. As the first point of contact for our customers, you will provide exceptional support and resolve issues in a timely and professional manner via phone, email, chat, or social media.

Responsibilities:

• 
  Respond to customer inquiries and concerns in a friendly and courteous manner
• Resolve customer issues and complaints in a timely and professional manner
• Provide accurate information about products and services
• Utilize problem-solving skills to address customer concerns
• Meet or exceed customer satisfaction and performance metrics
• Work in a fast-paced environment and adapt to changing priorities
• Collaborate with internal teams to resolve customer issues

Requirements:

• 
  High school diploma or equivalent required
• 0-1 year of customer service experience (previous experience in a call center or retail environment is a plus)
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Basic computer skills and ability to learn new software
• Reliable internet connection and dedicated workspace (for remote positions)

Working Conditions:

• 
  Full-time or part-time positions available
• Remote or on-site work options (depending on the company)
• Flexible scheduling, including weekends and holidays (depending on the company)

Available shifts and compensation: We have available shifts all days of the week. Compensation is $25.00 - $47.00/hour.

About Hammerspace: Hammerspace is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.hammerspace.com.

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