Open For Fresher - Healthcare Assistant - Chat Support/Email

Job Description:

We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing
• Assist with insurance claims processing, pre-authorizations, and account updates
• Coordinate with healthcare providers, facilities, or insurance companies as needed
• Provide timely, empathetic, and professional service to every interaction

Qualifications:

• College Graduate or at least 2nd year College without bpo experience
• K-12 graduates with 6 months cce experienced
• Excellent verbal and written English communication skills
• Customer-service oriented and patient in handling sensitive or emotional inquiries
• Willing to work on-site and in shifting schedules

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages
• Health Maintenance Organization coverage starting on Day 1
• Performance-based incentives
• Paid training and opportunities for career advancement
• Life insurance and company-sponsored events
• 13th month pay and other supplemental bonuses
• 20,000 Signing Bonus

Job Types: Full-time, Permanent

Salary: Up to PHP 25,000.00 per month

Work Schedule: 8-hour shifts availability

Ready to Join Us? Apply Now and Start Your Journey Toward Success!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18,000.00 - Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Flexible schedule
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Transportation service provided

Schedule:

• 8 hour shift
• Day shift
• Flextime
• Monday to Friday
• Night shift
• Shift system

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Commission pay
• Performance bonus

Work Location: In person