Operations Executive

The Employee, being appointed as Operations Executive , is responsible for the following duties:

a. General Supervisory Duties

• Overall-in-charge for the management of security services provided at a fixed number of deployment sites

• Reports to Chief Operations Officer

• Reports on all security officers deployed at managed sites

• Audit and ensure the quality of services provided at managed sites

• Manages Operations Team
  

b. Site Management

• Conduct security and risk assessments of managed sites

• Plan, implement, and improve security procedures and processes at managed sites

• Conduct daily inspections of managed sites

• Respond to incidents that are escalated from officers deployed to managed sites

• Liaise with estate managers at managed sites on behalf of the Company

• Plan and implement SOPs for contingencies at managed sites
  

c. Deployment Management

• Plan for the deployment of manpower at managed sites at least one week in advance

• Cover the duties of officers in the event of shortfall, or provide for the covering of duties in shortfall instances
  

d. Technologies Management

• Audit and ensure the readiness of security technologies deployed at managed sites

• Troubleshoot and resolve technical issues that may arise at managed sites
  

e. Personnel Management

• Ensure the discipline and professionalism of officers at managed sites

• Enforce and police compliance at managed sites to client and Company policies

• Respond to grievances aired by officers at managed sites and resolve them as needed

• Plan and schedule for the training of officers at managed sites as necessary

• Conduct OJT for freshly onboarded officers at managed sites as necessary

• Assist the COO with the recruitment and onboarding of new officers

• Conduct regular appraisal and performance reviews of managed officers