Operations Support Specialist

Purpose of the Role:

To provide administrative and coordination support across both the Operations and Product Development tasks. Operations support specialists will help streamline day-to-day processes, assist in tracking project timelines, and support internal communication between global markets and documentation efforts.

Key Responsibilities:

Operations Support

- Assist in data entry, document management, and reporting

- Coordinate scheduling and logistics for meetings,

- Help maintain internal systems (e.g. inventory, vendor tracking, product performance)

- Follow up status of unresolved issues with support team.

Product Development Support

- Assist in maintaining product development timelines and trackers

- Support product testing coordination, documentation, and result tracking

- Assist with gathering and organizing customer or market feedback

- Help compile product specs, technical files, and user manuals

General Admin & Cross-Team Collaboration

- Prepare presentation materials, internal memos, or meeting notes

- Maintain shared folders, project boards, and internal communication tools

- Support internal coordination between ops, dev, sales and marketing teams

-Support the Logistics team in day-to-day tasks.

- Perform ad hoc tasks and small projects as assigned

Key Skills & Competencies:

- Strong organizational and time management skills

- Excellent written and verbal communication

- Basic understanding of operations workflows and/or product development lifecycles will be advantageous.

- Proficiency in MS Office and Google Workspace (Docs, Sheets)

- Attention to detail, especially in reporting and documentation

-Strong logical and analytical thinking skills, with the ability to break down problems and propose practical solutions

- Ability to multitask and handle shifting priorities

- Willingness to learn and take initiative

Qualifications & Experience:

- 0–2 years of administrative, operational, or assistant experience

- Exposure to a product- or operations-oriented environment is a plus

- Familiarity with tools like Trello, Monday.com, PM tools, and Illustrator is an advantage

- Familiarity with systems like Shopify, WooCommerce, WordPress, Typeform is an advantage

Growth Opportunities:

This is a great entry-level role for candidates who want to build a career in:

- Operations management.

- Product development/Product manager role.

- Project management.

- Global supply chain, R&D, or business support functions.

- Gain exposure to global operations by working with cross-functional teams across regions.

- Gain hands-on experience in international business by collaborating closely with vendors in the Asia market, enhancing your cross-cultural communication and coordination skills.

- Develop a deep understanding of supply chain and product workflows in a multi-market environment.

Job Types: Full-time, Graduate

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• How would you rate your Excel skills (Beginner / Intermediate / Advanced )
• Do you have a degree in business, operations, or a related field?

(Yes / No / Other – please specify)

• How would you rate your Google Sheets skills (Beginner / Intermediate / Advanced )

Work Location: Hybrid remote in Naas, CO. Kildare

Reference ID: InD.OSS