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Oral Health Contact Centre Officer - Goulburn

Posted on Dec. 26, 2024 by Southern NSW Local Health District

  • Part Time

Oral Health Contact Centre Officer - Goulburn
Employment Type: Permanent Part Time
Position Classification: Admin Off Lvl 3
Location: Goulburn
Remuneration: $34.34 - $35.54 per hour
Hours Per Week: 21.5
Requisition ID: REQ542068
Application Close: 8 January 2025
Interviews Details: Scheduled within 10 days of closing

Southern NSW Local Health District covers a large area of the southern half of NSW. Surrounding the ACT on three sides and all the way down to the Victorian border, it extends from the pristine beaches of the NSW South Coast, the farmlands of the Southern Tablelands, across the picturesque Great Dividing Range and the spectacular Snowy Mountains. We have 18 facilities and our hospitals take care of more than 200,000 people. As we are a major local employer, our staff are a part of our local communities. To find out more on what it is like to live and work in Southern NSW LHD click here – We are Southern.

What we offer
  • Salary Packaging – up to $9k for living expenses + $2.6k meal & entertainment + Novated leasing
  • Corporate Health and Fitness program
  • 11% Superannuation on top of your gross income
  • Annual Leave Loading

Where you'll be working
There is an abundance of lifestyle benefits available to you in country NSW and you will be amazed at what you will have access to - and it all comes without the queues and crowds of a big city. Forget about sitting in traffic for hours and paying for parking, live in the city you'll be minutes away from work (perhaps even close enough to walk or cycle) and even if you live on a property outside of Goulburn or in one of the neighbouring villages, it's still a much shorter trip than big city living. That's more time for family, friends and recreation. More time to live. Goulburn is 45 minutes from Canberra, 2hrs to the beach and 2hrs from Sydney. Imagine Rural - Southern NSW Local Health District

What you'll be doing
The Oral Health Contact Centre Officer provides a centralised administrative service to clients who access the public oral health service.


Selection Criteria

  • Ability to communicate effectively and respectfully with a wide variety of people both internal and external stakeholders.
  • Ability to maintain privacy and confidentiality and abide by the NSW Health Code of Conduct in line with prescribed NSW Health policies and procedures.
  • Demonstrated experience to accurately and concurrently use common information and communication systems.
  • Demonstrated experience in an office environment and ability to perform routine administrative duties.
  • Understanding of and commitment to providing an excellent customer service.
  • Demonstrated ability to work effectively as part of a team.
  • Ability to demonstrate motivation, and to take initiative within the bounds of the work role and capacity to work with minimal direction.



Occupational Assessment, Screening and Vaccination against Specific Diseases
This is a Category ‘B’ position, please read and understand NSW Health policy directive PD2024_015
All new employees must agree to comply with the requirements outlined in this policy. OASV requirements also include proof of vaccination against influenza and is compulsory for NSW Staff that enter any Residential Aged Care Facility (RACF) or who work in NSW Health owned and operated RACFs

Australian Work Rights
Please note that to apply for this position you must be an Australian Citizen or Permanent Resident of Australia, or be able to independently and legally live and work in Australia by way of your own Temporary Visa. For more information, please see www.immi.gov.au

Southern NSW Local Health District is committed to building a workforce that reflects the community it serves. We strive to deliver responsive healthcare by fostering a workplace that values lived experience and celebrates diversity. Our workplace is inclusive, respectful, collaborative and safe. We warmly welcome people of diverse backgrounds to apply for a role at Southern. We encourage applications from Aboriginal and Torres Strait Islander peoples, people of all age groups people with caring responsibilities, people from culturally and linguistically diverse backgrounds, people with disability, people who identify as LGBTIQ+, and people who identify as neurodivergent.

Applicants can request reasonable adjustments at any stage of the recruitment process. Please contact (contact person) should you require assistance. The contact person will be the convenor.

If you are an Aboriginal person and seek support in applying for a role, please visit the Stepping Up website, which has been designed to support Aboriginal job applicants in applying for positions at NSW Health. Visit: https://www.steppingup.health.nsw.gov.au/


Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Theresa Fife on Theresa.Fife@health.nsw.gov.au


Advertised until:
Jan. 25, 2025


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