Outside Service Technician - Repair Service

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

Outside Service Technician – Full Time

• Location: Stockton, California
• Schedule: Monday – Friday |Day Shift
• Compensation: $24-$28

About Us
SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.
Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.

Our Core Values
At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service.

• Provide Fanatical Service

We don’t just talk about service—we live it. Fanatical service means treating every challenge like our own, going above and beyond to deliver faster, better solutions that exceed expectations.

• Act With Urgency

In our industry, time is everything. Whether it’s a quote, an answer, a delivery, or a solution—urgency isn’t optional. We respond quickly, because every second matters.

• Earn & Maintain Trust

Trust is the foundation of every strong relationship. We work hard to earn it—every day—with our customers, vendors, and coworkers, and we never take it for granted.

• Continuously Improve

We’re committed to growth—personally, professionally, and organizationally. We challenge ourselves to improve every process, every experience, and every interaction, because better never stops.

At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on building long-term relationships and delivering results. Join us, and be part of a team that values excellence, urgency, and relentless improvement.

SouthernCarlson is seeking a Outside Service Technician to become an integral part of the Western Division. The outside service representative performs installation and repair of industrial equipment which may include electrical, mechanical and gas engines. The work is completed at customers’ sites or branch locations as warranted. .

ACCOUNTABILITIES:

• Troubleshoot and repair of industrial equipment
• Demonstrate and provide effective equipment operation and daily maintenance training to customers
• Take customer calls and manage all outside service scheduling
• Assess opportunities to improve customer sales and present those to the customer
• Regularly complete customer orders
• Work independently and take initiative to assist customers with improvements on inventory as needed
• Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)
• Communicate with sales team to ensure customer satisfaction
• Problem-solve with sales team to determine best resolution to customer issues
• Interact with customers, providing the highest levels of service and productivity.

KNOWLEDGE, TRAINING & EXPERIENCE

• Machine maintenance, pneumatic or electric power tool repair experience required
• Experience in the construction or industrial supply industry is helpful
• Strong mechanical skills/abilities required
• Customer service and sales oriented
• Strong organizational skills and attention to detail
• Quick learner and able to retain knowledge
• Basic computer skills
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• Satisfactory driving record
• High school diploma or equivalent
• Bi-lingual is preferred or required (dependent on location)

SouthernCarlson Offers You:

• Full benefit suite offering after 60 days
• Health Savings Account or Flexible Spending Account
• PTO & Holiday Pay
• Competitive Pay
• 401(k) with Employer Match

If you meet these qualifications for an Outside Service Technician and are interested in joining a successful team, submit your resume and age requirements online today!

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.