Part Time Receptionist

Key Responsibilities:

• Front Desk Operations: Warmly greet and welcome clients, ensuring a smooth check-in and check-out process, assisting with foot soak, usher customers in.
• Appointment Management: Handle booking inquiries via phone, WhatsApp, and walk-ins. Optimize the daily schedule to maximize therapist availability.
• Customer Service: Address client inquiries regarding our massage and reflexology services, pricing, and ongoing promotions with professionalism and care.
• Payment Processing: Process cash and digital payments accurately using our modern POS systems (experience with platforms like Qashier is a plus).
• Ambiance Maintenance: Ensure the reception and lounge areas remain impeccably clean, organized, and inviting at all times.
• Administrative Support: Assist with basic daily reporting, inventory tracking for retail or front-desk supplies, and other ad-hoc duties as required.

Requirements:

• Availability: Able to commit to 3 days a week (flexibility to cover weekends or public holidays is highly preferred).
• Experience: Prior customer service or front-desk experience in the retail, wellness, or hospitality industry is advantageous.
• Communication Skills: Excellent verbal communication and interpersonal skills.
• Tech-Savvy: Comfortable using scheduling software and handling digital payment terminals.
• Attributes: Highly organized, reliable, and able to maintain a calm and friendly demeanor during peak hours.

What We Offer:

• Competitive hourly rate.
• A serene, well-managed, and supportive working environment.
• Exclusive staff discounts on our reflexology and wellness services.

Pay: $12.00 - $17.00 per hour

Work Location: In person