Product Manager

Company Name: PBS Systems
Job Location: Calgary - HQ
Job Type: Full-time, Permanent
No. of Openings: 1

Internal Job Title: Product Manager
Reports To: Product Management
Job Requirement(s): Travel throughout Canada and USA, 1 weeks per quarter

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:
The Product Manager for Fixed Operations will be responsible for overseeing the strategic development and growth of our Service and Parts products within our comprehensive Dealership Management System (DMS). This role will focus on identifying industry trends, customer needs, and innovative solutions to drive the evolution of our fixed operations offerings. The ideal candidate will collaborate with stakeholders, manage product roadmaps, and ensure successful implementation and adoption of new features, ultimately contributing to the growth and success of automotive dealerships using our DMS platform

Responsibilities:

• Identify, research, and manage customer and industry needs for new product development
• Define solution-based outcomes along with justifications and priorities for each solution
• Collaborate with internal and external stakeholders to set roadmaps for strategic products and features
• Ensure strategic Product development meets expectations of stakeholders, enhancing product adoption
• Work with customers to better understand and align their needs with the PBS vision
• Be knowledgeable with respect to the industry and our competition
• Run pilot and beta programs to understand product adoption and ensure all product objectives are met

Qualifications:

• University degree; or equivalent combination of education and experience
• Industry experience in a Dealership role or other DMS company
• PBS specialized product experience in an onsite and/or customer relationship role
• Product Management experience
• Ability to travel once a quarter in both Canada and USA
• Excellent written and verbal communication skills
• Exceptional ability to work collaboratively in both a team atmosphere and independently
• Exceptional attention to detail, outstanding prioritization, and organizational skills
• Proven ability to communicate effectively and manage stakeholder expectations
• Strong analytical skills
• Ability to identify and visualize product roadmaps
• Flexible, fast learner who thrives in a constantly changing work environment
• Superior Time Management skills
• Actively engaged in professional development
• Strong understanding of the product development process

What we offer:

• Internal promotion and growth opportunities
• An education department dedicated to helping you with professional and personal development
• The opportunity to travel
• Access to an onsite gym at some locations and/or corporate membership to Goodlife
• Free parking
• Staff events
• Bonus for product certification up to $4,800 per year
• Great referral bonus
• Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.