Product Owner E-Commerce

Job description

Role Overview:

As a Team Lead, E-Commerce Product Owner at Swatch, you will play a pivotal role in shaping the future of our E-Commerce platform and strategy. Managing and external development team, you will work closely with cross-functional teams, stakeholders, and customers to define, prioritize, and deliver product features that drive our online sales and enhance the customer experience.

Key Responsibilities:

• Optimization Salesforce Commerce Cloud platform, ensuring high performance, reliability and scalability
• Develop custom solutions and integrations with development teams
• Work with the UX/UI teams to develop custom solutions and integrations
• Develop and monitor key performance indicators (KPIs) and provide regular reports to management
• Develop custom solutions and integrations with development teams and market trends
• Create and manage the e-commerce product backlog, prioritizing feature and tasks to maximize value
• Collaborate with stakeholders, align with teams and customers on product goals
• Write detailed user stories with acceptance criteria to guide development teams
• Plan and coordinate product releases, including sprint planning, sprint reviews and retrospectives using Scrum/Agile
• Analyse trends to drive decisions and conversion rates
• Ensure that the delivered product meets defined quality standards and fulfils user expectations
• Use Jira to manage and track tasks, projects, and issue resolution to ensure timely delivery and efficient workflow within the e-commerce team
• Identify and address potential risks

Profile

You are proactive, flexible, and responsible with strong communication skills as well as pronounced analytical, technical, and planning skills. Customer, service, and solution oriented, you are used to work in fast moving, international environments and deal well with priorities and tight deadlines. You bring excellent communication and negotiation skills and are used to work independently. Moreover, you are a team player with good interpersonal skills, can build relationships with other teams and departments.

Professional requirements

Qualifications:

• Proven experience as a Product Owner or similar role in an Agile/Scrum environment, minimum 5 years, preferably in e-commerce or related industries, and e-commerce platforms such as Salesforce Commerce Cloud
• Proven experience with SEO best practices, analytics tools, and A/B testing methodologies.
• Proven experience in e-commerce management, digital marketing, or a related field.

Languages

In addition, you are fluent in English, additional language such as German and/or French is optional.