Professional Services Consultant - Remote/Hybrid

Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Are you someone who likes to use your creativity and problem-solving skills to overcome technical challenges and provide best in class solutions to clients needs?

Do you enjoy communicating and collaborating with both internal and external teams of technical and non-technical people, designing, presenting and demonstrating the value-add your solutions can bring?

We’re looking for a Professional Services Consultant to join our team in Sydney, Australia. Read on for more information…

Your role in our future

You will be an important member of our Professional Services team, dedicated to the success of customers’ virtualization strategies and their implementations. With your colleagues you will ensure that customers successfully implement Quadient’s solutions, and as a Professional Services Consultant, you will influence the success of each implementation, forming a vital link between the customer and Quadient.

We’ve learned that if we put our thinking and efforts together, we’ll achieve better results for decisions big and small. You’ll have the opportunity to contribute at a high level because the way we see it, your input broadens our perspective as well as yours.

You’ll engage with sales, pre-sales and project management, defining the services portion of our solution proposal, and you’ll meet with customers to clarify system specifications, gaining an understanding of their work practices and the nature of their business, in order to develop a solution to meet their needs.

You will develop and implement agreed custom solutions, testing and installing custom software solutions, and you’ll present solutions in written or oral form, preparing documentation and presenting progress reports to customers while also working on, and organizing the delivery of projects.

You’ll maintain integrity and professionalism when working with sensitive customer data and information, and you will also conduct training for users and other consultants, occasionally travelling to client sites.

Your profile

• You have proven experience in the development of custom solutions, you’ve potentially worked in a software development environment and you’re looking for a role that puts you in front of the customer.
• You’re able to demonstrate working knowledge or recent experience with scripting languages (Java), application development, databases and analytical tools and design functional specifications.
• You can quickly explore, examine and understand complex problems and how it relates to the customer’s business, and you can collaborate and listen with technical and non-technical consumers from IT administrators to executive level stakeholders.
• You’re well organized with a healthy sense of urgency, you’re able to set; communicate; and meet challenging deadlines with competing priorities.
• You can demonstrate your understanding of common enterprise applications and experience with both Windows and Unix operating systems; you’re comfortable on the command line interface.
• You enjoy the opportunity to travel, and you’re excited at the prospect of travelling mainly within the LATAM region.
• You are a great communicator, you can deliver impact through adapting your style to your audience.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Help shape the future of customer communications. Apply now.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

• This includes being an Affirmative Action Employer in the United States.

People. Connected.

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