Remote Data Entry And Information Clerk

Our name says it all Tender Loving Care at Home. Here at TLC Home Care we pride ourselves on having excellent customer service and caregiver selection. We are compassionate about what we do and know first hand the challenges involved in selecting good caregivers. We have a lot of experience and a long history coordinating care for clients, family members and caregivers and facilities. We understand that this is a very difficult time in your loved ones life but we will strive to bring the most qualified caregivers who truly love what they do and are excited about providing the best personal care services.

We are looking for a meticulous and detail-oriented Remote Data Entry and Information Clerk to join our Customer Support team. In this role, you will play a key part in ensuring the accuracy and organization of critical customer information, supporting seamless service delivery in a fast-paced environment. This full-time hourly position allows you to work from the comfort of your own home while contributing directly to the success of our operations.

Responsibilities:

• Accurately input, update, and maintain customer and business data within company databases.
• Verify the accuracy of information by cross-referencing data points and correcting inconsistencies.
• Review and process incoming data from multiple sources, ensuring timely updates to records.
• Organize and maintain electronic records, ensuring proper categorization for easy access.
• Collaborate with internal teams to address data-related inquiries and troubleshoot discrepancies.
• Handle confidential customer and company information with the utmost discretion.
• Conduct regular audits of databases to ensure data integrity and compliance with company standards.
• Support the Customer Support department with administrative tasks as needed.

Qualifications

• Proficiency in English, with excellent written and verbal communication skills.
• Strong attention to detail and a high level of accuracy in data entry tasks.
• Experience with data entry software, CRM platforms, or similar tools is preferred.
• Ability to work independently in a remote environment and manage time efficiently.
• Familiarity with standard office software, including Microsoft Excel and Word.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• A high school diploma or equivalent; additional certifications or training in data management are a plus.
• Previous experience in a data entry, information clerk, or administrative support role is an advantage.