Responsable De Service Vente F/H - Mission 8 Mois - Temps Plein

Job ID: 269370

Date posted: 21/12/2024

Who you are

• You have a commercial mindset and are able to inspire and lead a team.
• You are able to make quick decisions and take initiative. You make things happen with flexibility and simplicity.
• You are able to identify business priorities and reorganize your work around them.
• You have professional experience in retail or customer service, and team management, and you have an interest in the home furnishing sector.
• You like teamwork
• You are able to communicate in French (written and oral).

What you'll be doing day to day

• Optimising sales and profitability by taking ownership of the product range and actively promoting the IKEA commercial priorities and volume commitments.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
• Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.

Our team within IKEA
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!