Restaurant Front Of House Manager

Restaurant Front of House Manager

Ming Dining is seeking an experienced Front of House Manager to lead our restaurant service team in Melbourne CBD.

Key responsibilities:

• Manage daily front-of-house operations
• Lead and train wait staff
• Maintain high service standards
• Handle reservations, guest enquiries and complaints
• Coordinate private dining and group bookings
• Work closely with the kitchen team during service
• Manage opening and closing procedures
• Support sales, customer experience and team performance

Requirements:

• Minimum 3 years restaurant management experience
• Strong leadership and communication skills
• Excellent customer service skills
• Able to work nights and weekends
• Experience in premium dining, Chinese restaurant or event service is preferred

Preferred Experience:

• Experience managing private dining rooms and corporate events.
• Experience handling group bookings and functions of 20–100 guests.
• Ability to achieve service, sales and customer satisfaction targets.
• Strong problem-solving and conflict-resolution skills.
• Experience with reservations, event coordination and guest relations.
• Experience in premium dining or high-volume hospitality venues is highly regarded.

Benefits:

• Competitive salary
• Staff meals
• Employee discount
• Supportive team environment
• Career growth opportunities

Pay: $65,000.00 – $80,000.00 per year

Benefits:

• Free food

Work Location: In person