Restaurant General Manager

The Gateway to Your Future

What We Offer

• Full benefits package
• Retirement savings plan
• Exciting, supportive, and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities to grow your career

Key Responsibilities

• Drive profitability by achieving financial and performance goals.
• Lead and motivate the team to provide exceptional guest service while ensuring compliance with safety and liquor service regulations
• Oversee daily shift operations, including guest interactions and staff management.
• Manage opening and closing procedures, oversee pre-shift meetings, handle reservation requests, cash handling, and daily sales reporting.
• Train and mentor employees to uphold high service and operational standards, including disciplinary management when necessary.
• Demonstrate strategic thinking and problem-solving under pressure.
• Ensure expert knowledge and execution of restaurant promotions and events.
• Enforce company policies, health and safety regulations, and Serving It Right guidelines.

What You Bring

• Minimum 3 years of supervisory experience in a high-volume, full-service restaurant or nightclub, or an equivalent combination of education and experience.
• Demonstrated proficiency in front and back of house operations.
• Strong leadership, communication, and people-management skills.
• Business acumen with basic financial understanding of labor cost, COGS, inventory controls, and profit margin.
• Proficiency in computer applications such as word processing, Excel, and payroll software.
• Event planning and promotion experience is an asset.
• WHMIS certification preferred.
• Strong attention to detail, reliability, and ability to multitask effectively.

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway
Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.