Restaurant Manager

The Amore Italian Limited is dedicated to delivering authentic Italian cuisine and exceptional dining experiences. We are currently seeking a professional and experienced Restaurant Manager to join our team in Christchurch. The ideal candidate will bring strong leadership skills and a genuine passion for ensuring every guest enjoys a memorable dining experience.

Key Duties:

• Act as the senior on-site decision-maker with full authority over restaurant operations, staffing, and service delivery, operating independently of the owners/directors.
• Oversee the daily operations of the restaurant to ensure smooth service and high operational standards.
• Develop, implement, and maintain operational policies, service standards, and internal procedures to ensure consistency and compliance.
• Prepare, manage, and monitor budgets, analyse sales performance, labour costs, and profit margins, and implement strategies to improve financial outcomes.
• Prepare operational and financial performance reports for owners/directors, providing insights on risks, staffing requirements, and growth opportunities.
• Lead the recruitment, induction, training, and ongoing development of front-of-house and kitchen staff.
• Set performance expectations, conduct formal performance reviews, and implement improvement or disciplinary action plans where required.
• Prepare and manage staff rosters to ensure efficient coverage during service periods.
• Plan, organise, and manage special functions and private dining events.
• Oversee purchasing, pricing, and cost control of food and beverage items.
• Collaborate with chefs to plan menus and ensure consistency and quality.
• Maintain accurate records for stock, staff timesheets, and operational documentation.
• Monitor costs, manage cash balances, and minimise waste to support profitability.
• Receive and check deliveries, reconcile supplier invoices, and complete daily cash handling and banking.
• Supervise, support, and motivate both front-of-house and kitchen teams to achieve consistent service excellence.
• Promote a warm and welcoming dining environment by maintaining exceptional customer service standards.
• Professionally handle and resolve escalated customer feedback and complaints.
• Respond to customer enquiries and special requests with a high standard of service.
• Ensure a safe, clean, and compliant workplace in accordance with health, safety, and food hygiene regulations.

Required to work for a minimum of 30 hours per week, and you will be paid between $30 to $35 per hour.

Requirements:

• Minimum 2 years of relevant work experience.
• LCQ is required
• Valid Manager's Certificate is preferred
• Availability to work on weekends, late evenings, and public holidays.
• Physically fit and able to stand for extended periods.
• Capable of working under pressure in a fast-paced environment while maintaining quality standards.
• Strong teamwork and communication skills.
• Leadership ability with a focus on operational excellence.

Job Type: Full-time

Pay: $30.00 – $35.00 per hour

Work Location: In person