Restaurant Supervisor

SUPERVISOR | HAPPY. HEALTHY. HUMANITARIAN.
· Fun, friendly culture

· Fast growing brand

· Great development opportunities

Take the next step in your career with a company that loves its people and loves to give back

About Zambrero

Zambrero is Mexican with a Mission. We are a quick service restaurant that was founded in 2005 by philanthropist and entrepreneur Dr Sam Prince and have quickly grown to become Australia's largest Mexican franchise.

At Zambrero, we source the best ingredients which are prepared and served in an exciting, fast paced and dynamic environment. Our food not only feeds our customers but through the Plate 4 Plate initiative we donate a plate of food to someone in need for every burrito or bowl purchased.

Supervisor

We have an exciting opportunity available for a superstar restaurant Supervisor who is ready to grow their career.

As a Supervisor you will be responsible for setting the highest standard in all areas of the restaurant including the customer experience, the workplace culture and the financial results.

· You will be assisting the Restaurant Manager to train, develop and drive the team to deliver positive and memorable customer experiences.

· You will be integral in ensuring food is prepared, presented and served to the highest standard.

· You will be passionate about building a positive culture within the restaurant– focused on exceptional customer service, working together, helping those in need and making Zambrero an enjoyable place to work.

Position Duties

This diverse role will assist the Restaurant Manager with a variety of responsibilities including but not limited to:

• Leading the restaurant team in efficient day to day operations
• Being a role model for the standards and behaviours consistent with the Zambrero values and culture

· Ensuring great-tasting, high-quality food is served and exceptional customer service is maintained at all times

· Listening to customer feedback and consistently working to ensure positive customer experiences

· Assisting with identifying talent, interviewing and hiring new team members

· Assisting with the induction and on-boarding of new team members

· Assisting in the training, development and cross-training of all front-of-house team members

· Assisting with staff performance reviews and driving a culture of continuous improvement

· Assisting in the management of staff including rostering, shift changes and team meetings

· Assisting with ordering of stock from various suppliers

· Assisting with office administration duties such as paperwork, banking, cash handling, payroll and reviewing policies

· Managing daily and weekly cleaning of the production areas, dining room and general restaurant

· Assisting with the execution of marketing promotions

· Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety

Key Selection Criteria

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

· Previously worked in a similar environment and enjoyed this experience

· Passionate about our humanitarian values and ready to make a difference

· Positive, happy and smiling – able to build on the great workplace culture and provide exceptional customer service

· An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team

· Ability to speak clearly and listen attentively to both customers and colleagues

· Ability to maintain a professional, well-groomed and neat appearance at all times

· Ability to multi – task and adapt to changing customer levels as required

· Knowledge and experience of cash handling policies and procedures

· Ability to accurately execute office administration tasks and duties

Our Management positions offer significant development opportunities and ongoing challenges as we continue to grow. For further information regarding Zambrero including our vision, team and founder, please refer to our website www.zambrero.ie

All applications will be considered in professional confidence. To register your interest for the Supervisor role, please submit your application today!

Job Types: Full-time, Part-time

Pay: €14.00-€14.80 per hour

Expected hours: 35 – 45 per week

Work Location: In person