Sales Concierge

Kao Salon Division

Full Time - Remote (based within Australia)

At Kao Salon Australia and New Zealand, we provide hair stylists, salons and their customers the best of the best in hair color, hair care and styling. We reach new goals with innovation, breaking the norms of the hair industry, and working with the best names in the business, Goldwell - our heritage brand continually pushing the boundaries of technology and sustainability. Kerasilk - our range of natural and organic hair care products creating hair as strong as it is beautiful. And KMS - our styling brand, which is constantly evolving with creative concepts and trends. Combining Kao Salon's leading research and development and thorough understanding of stylists worldwide, we strive to innovate and push the industry expectations through our brands.

We are passionate, committed and team orientated for what we do, and if you're just as passionate about hair as we are, then we would have the role for you.

Core functions of this role will include:

• Managing a national client base of your own who are happy to have their orders taken via telesales.
• Selling in special offers and promotions.
• Seek and identify opportunities to grow the business with new and existing clients.
• Follow-up and qualify leads from web enquiries, marketing campaigns, and other activities.
• Pursue lead generation through call prospecting and qualification.
• Working with key salons and existing field-based Sales Executives on growing and developing their businesses.

Skills & Experience

• Previous demonstrated field sales or telemarketing experience (min 2 years).
• Excellent phone manner and high levels of communication (verbal and written)
• Hair/beauty category experience would be highly advantageous but not essential.
• Strong software experience and use with MS Office.
• Excellent customer development ability.
• Business acumen and financial agility.
• Ability to meet sales KPI’s and budgets

Working at Kao you'll find the rewards are more than just financial, some benefits include but are not limited to…

• Generous commission structure
• 2 company paid wellbeing days annually
• Paid Parental Leave
• Discounted products through our staff shop and well-being initiatives
• Paid volunteer leave
• Education and personal development
• Team building & culture building activities

Join the Kao Salon world of colour, we would love to hear from you.

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Want to know more about working with Kao Salon Australia and New Zealand? Check out our socials linked below:

Goldwellhttps://www.instagram.com/goldwellaus/https://www.goldwell.com/en-au/home/Kerasilkhttps://www.kerasilk.com/en-au/homepage/https://www.instagram.com/kerasilkanz/KMShttps://www.kmshair.com/en-AU/Style-Matters/https://www.instagram.com/kmshairaus/

** Recruitment agency support not required for this position.**

How we work: Having been selected among the World´s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).