Sales Operations & Enablement Specialist - Sales, Marketing & Communications

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

Join us in digitising healthcare!

What’s the opportunity?

The Sales Operations & Enablement Specialist will be responsible for overseeing sales processes, data analysis, and supporting the implementation of effective strategies to streamline sales reporting and forecasting across the organisation. The role will work with the others in sales roles to ensure the accuracy of data, which will support decision making to deliver on growth ambitions and thereby enabling informed decision-making that supports a connected and improved digital health experience for all.

About the role:

The Sales Operations & Enablement Specialist plays a pivotal role in driving sales effectiveness and supporting Telstra Health's vision of a connected and improved digital health experience. By optimising sales processes, analysing data, and enhancing the use of sales tools, this role contributes to informed decision-making and growth within Telstra Health. The key accountabilities include:

Sales Data Analysis

• Analyse sales data and metrics to provide insights to sales leaders, helping them make informed decisions.
• Develop and maintain sales dashboards and reports to visualise performance metrics, sales (and revenue) trends, and other key performance indicators.
• Identify patterns and trends in sales data to improve sales forecasting accuracy and identify growth opportunities.
• Manage performance metrics to evaluate individual sales representative performance and overall team performance.

Sales Forecasting and Pipeline Management

• Support sales forecasting activities across the organisation by analysing historical data and pipeline trends. Work closely with sales leadership to ensure pipeline accuracy and visibility.
• Assist in the development and implementation of strategies to close gaps in the sales pipeline.
• Management of sales pipeline in CRM, ensuring accurate information for sales forecasting.

Sales Process Optimisation

• Identify areas for improvement in the sales process and collaborate with GTM CoP and sales leaders to implement necessary changes.
• Develop and document standardised sales processes to increase efficiency and consistency across the sales organisation.

Sales Tools and Technology

• Administer enterprise CRM system, providing operational support to ensure effectiveness, ongoing relevance, and data integrity.
• Support implementing and provide ongoing support of sales enablement tools and technologies to enhance the productivity and effectiveness of the sales team.
• Provide training and support to sales representatives on the effective use of sales enablement tools.

About you:

• Bachelor degree in Business Administration, Sales, Marketing, or a related field preferred.
• 3+ years of experience in a sales operations or sales enablement roles, preferably in a complex enterprise sales environment.
• Strong analytical skills and proficiency in data analysis and visualisation tools.
• In-depth knowledge of sales processes, methodologies, and best practices.
• Excellent communication and presentation skills to convey insights and strategies to sales teams and leadership.

Why join Telstra Health:

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.