Sales Order Management Administrator

Sales Order Administrator (Healthcare)

Full-Time | On-Site | Cork

PPL Biomechanics is a leading Irish medical device manufacturer and distributor, supplying custom-made orthotic solutions and specialist medical footwear to public and private sector healthcare providers. We operate in a regulated environment where accuracy, documentation integrity and compliance are essential.

We are seeking a Sales Order Administrator (Healthcare) to manage and validate purchase orders from public and private sector healthcare procurement teams. This role focuses on order accuracy, quotation alignment and documentation control — it does not involve sales targets, telemarketing or call-centre style customer service.

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Key Responsibilities

• Process and validate sales orders received via email, phone and public/private procurement systems, ensuring 100% accuracy within the Intact Xline ERP system.
• Verify purchase orders against quotations to confirm correct pricing, product codes and practitioner details before release.
• Liaise professionally with public and private sector procurement teams (by email and phone) to resolve documentation discrepancies — this is targeted communication, not a call-centre role.
• Monitor order status and resolve holds related to missing POs, pricing discrepancies or incomplete approval details.
• Maintain accurate documentation to meet audit, GDPR and medical device traceability standards.
• Collaborate with internal teams (Sales, Manufacturing, Accounts, Warehouse) to support timely fulfilment and invoicing.
• Escalate and follow through on order issues impacting processing, compliance or payment.
• Contribute to improvements in order workflows and documentation accuracy.

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What We’re Looking For

• At least 3 years’ experience in order processing, procurement support, healthcare logistics or similar structured environments.
• Experience working with purchase orders, quotations or ERP systems (Intact Xline an advantage).
• High attention to detail and accuracy, with understanding of commercial and compliance impact.
• Ability to resolve order issues directly with procurement teams rather than passing them on.
• Professional written and verbal communication skills, particularly when working with public sector or healthcare organisations.
• Familiarity with regulated environments (GDPR, MDR or audit processes) beneficial.

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What We Offer

• Competitive salary with performance-related incentives
• Financial review after 6 months
• Permanent contract upon successful training
• Company pension from start
• Supportive, close-knit operations team
• Full-time, Monday–Friday on-site day hours (no weekends, no shifts)
• Stable role within a regulated healthcare organisation

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About PPL Biomechanics

PPL Biomechanics is an Irish medical device company specialising in custom-made orthotics, specialist medical footwear and clinical support products. We work closely with healthcare providers across Ireland to deliver compliant, high-quality solutions for patients.

Job Types: Full-time, Permanent

Pay: From €32,000.00 per year

Benefits:

• Company pension
• On-site parking

Application question(s):

• Which environment best describes your experience?

Public/private sector operations

Healthcare or regulated administration

Retail / call centre customer service

Warehouse / logistics fulfilment

• This role requires contacting procurement teams (by phone/email) to resolve discrepancies or missing details. Are you comfortable doing this?

Yes, I have done this before

Yes, I am comfortable doing so

No, I prefer not to make such calls

Location:

• Cork, County Cork (required)

Work Location: In person