Salesforce Administrator

Position: Salesforce Administrator
Location: Onsite at Cebu IT Park, Cebu City
Employment Type: Full-Time (Night Shift, aligned with US time zone)

About Us

Identiti International, Inc. serves as the centralized Shared Services hub for Identiti, a leading U.S.-based signage and branding company. We are dedicated to providing standardized, high-quality technical operations support to our international clientele and various U.S. business units.

Join a fast-paced, global operation where you will drive CRM excellence and system optimization across multiple entities under Identiti from our Cebu office.

The Role
As a Salesforce Administrator, you will play a crucial role in optimising and maintaining our Salesforce platform, ensuring it aligns with the company's business objectives. This is a full-time position based in Cebu City, Cebu, offering the opportunity to contribute to the success of our growing organisation.

What you'll be doing

• Administering and configuring the Salesforce platform to meet the evolving needs of the business.
• Developing and implementing custom workflows, reports, and dashboards to enhance user experience and data visibility.
• Providing ongoing support and training to Salesforce users, ensuring efficient adoption and utilization of the platform.
• Troubleshooting issues and providing timely resolutions to maintain the integrity and reliability of the Salesforce system.
• Collaborating with cross-functional teams to identify and implement Salesforce-based solutions that drive business performance.
• Staying up-to-date with the latest Salesforce features, releases, and best practices to continuously improve the platform.
• Maintaining comprehensive documentation and processes to ensure the smooth operation and scalability of the Salesforce environment.

What we're looking for

• At least 3 years of experience as a Salesforce Administrator or in a similar role.
• Proven proficiency in configuring and customising the Salesforce platform, including creating custom objects, fields, workflows, and reports.
• Excellent problem-solving and analytical skills, with the ability to identify and implement solutions to complex business challenges.
• Strong communication and interpersonal skills, with the ability to effectively train and support Salesforce users.
• Familiarity with Salesforce security, user management, and data integration concepts.
• Certification in Salesforce Administration or a related field is preferred.
• A team player with a proactive and adaptable mindset, eager to contribute to the growth and success of the organization.

What we offer

• Competitive salary (Depending On Experience)
• HMO upon regularization
• PTO + Allowances
• Career growth opportunities
• Supportive & professional team culture
• Work directly with US clients

2-Step Virtual Hiring: Step 1: Initial Screening, Step 2: Final Interview (2-3 rounds)

Apply Now – Choose What Works for You!

• Option 1: Send your resume to: recruitment@identiti.net
• Option 2:Or apply via Indeed.

Grow your career, expand your global experience, and be part of a team that values you!

Job Type: Full-time

Work Location: In person