Salesforce Administrator

Job Title: Salesforce Administrator

Location: Remote

Employment Type: Full-Time

About Us:

Job Summary:

We are seeking a proactive and detail-oriented Salesforce Administrator to own and optimize Amira Learning’s Salesforce platform, while also supporting Certinia (FinancialForce) for financial and operational workflows. This role is critical to supporting our go-to-market and finance teams, improving operational efficiency, and ensuring data integrity as we scale. You will work closely with Sales, Marketing, Customer Success, Finance, and Operations to translate business needs into effective system solutions.

Essential Functions:

• Serve as the primary administrator for Salesforce, including user setup, roles, profiles, permissions, and security controls
• Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and automations using best practices
• Administer and support Certinia (FinancialForce), including user access, configurations, and ongoing system maintenance
• Partner with Finance and Operations teams to support billing, revenue recognition, and financial reporting workflows in Certinia
• Partner with Revenue Operations and cross-functional stakeholders to gather requirements and implement scalable Salesforce and Certinia solutions
• Build and maintain dashboards and reports to support sales forecasting, pipeline management, renewals, and financial visibility
• Support Sales, Customer Success, Finance, and Operations users by troubleshooting issues and providing ongoing training and documentation
• Ensure data quality and integrity across Salesforce and Certinia through audits, validation rules, deduplication, and process improvements
• Manage system releases, sandbox testing, and deployment of enhancements
• Support and maintain integrations between Salesforce, Certinia, and third-party tools
• Document system configurations, processes, and best practices

Qualifications (Education and Experience):

• 2+ years of experience as a Salesforce Administrator
• Hands-on experience configuring Salesforce using declarative tools, especially Flow
• Experience supporting or partnering with finance systems such as Certinia (FinancialForce) or similar ERP/financial platforms
• Strong understanding of Salesforce data model, security, and reporting
• Salesforce Administrator Certification (ADM-201) or willingness to obtain within a defined timeframe
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication skills and ability to collaborate with technical and non-technical stakeholders

Preferred Qualifications:

• Hands-on experience administering Certinia (FinancialForce)
• Experience supporting Sales Cloud and Customer Success workflows
• Experience in a SaaS or high-growth environment
• Familiarity with RevOps and Finance processes including pipeline management, billing, renewals, and forecasting
• Experience with Salesforce integrations and data tools

• Additional Salesforce certifications (Advanced Administrator, Platform App Builder)

Benefits:

• Competitive Salary
• Medical, dental, and vision benefits
• 401(k) with company matching
• Flexible time off
• Stock option ownership
• Cutting-edge work

• The opportunity to help children around the world reach their full potential

Commitment to Diversity:

Amira Learning serves a diverse group of students and educators across the United States and internationally. We believe every student should have access to a high-quality education and that it takes a diverse group of people with a wide range of experiences to develop and deliver a product that meets that goal. We are proud to be an equal opportunity employer.

The posted salary range reflects the minimum and maximum base salary the company reasonably expects to pay for this role. Salary ranges are determined by role, level, and location. Individual pay is based on location, job-related skills, experience, and relevant education or training. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic information, marital status, military service, or any other status protected by law.