Service Administrator

Job Title: Service Administrator

Company: Infinity Lifts Ltd

Location: Ennis, Co. Clare

About Us:

At Infinity Lifts Ltd, we are dedicated to delivering high-quality products/ services, while maintaining strong relationships with our clients. Due to ongoing company growth, we are seeking an enthuastic Administrator to join our Service Department. This role carries considerable responsibility, requiring strong organisational skills, attention to detail, commercial awareness, and the ability to manage multiple workflows simultaneously.

Responsibilities:

• Manage a portfolio of clients, ensuring all service requests and required works are addressed promptly
• Maintain client portals to ensure daily updates are provided
• Assist in the preparation of service contracts, including maintaining contract records and processing amendments
• Handle outbound and inbound calls
• Coordinate and schedule works by liaising directly with clients and the scheduling team
• Assist with weekly reporting

This role will work closely with the Business Development Manager at Infinity Lifts to ensure a seamless transition from opportunity generation through to operational delivery.

Requirements:

To excel in this diverse role, you must possess the following:

• High level of computer literacy (especially MS Word and MS Excel) and the ability to learn new software promptly
• Detail-oriented, with a high degree of accuracy
• Ability to prioritise workloads and provide daily updates on tasks
• Excellent interpersonal, written and spoken communication skills

Immediate start available for the right candidate.

A minimum of 2 years’ experience in a similar role is essential.

Please submit your CV and Cover Letter outlining why you are the ideal candidate for this position.

Job Type: Full-time

Pay: From €28,000.00 per year

Benefits:

• Company pension
• On-site parking

Experience:

• Administrative: 2 years (preferred)

Work Location: In person