Site Eligibility Specialist
Posted on May 8, 2026 by Fonterra
- Northfield, New Zealand
- N/A
- Full Time
Site Eligibility Specialist
General Information
Date Published
08-May-2026
Advertising Ends
17-May-2026
ID#
15679
Role Type
Manufacturing
Work Type
Fixed-Term Full-Time
Workplace Type
On-site
Country
New Zealand
Location
Bay of Plenty District
Position Description
Our Co-operative
Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us
At Fonterra, we want everyone to feel they can be themselves.
Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.
Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.
He kupu mō mātou | About us
Servicing the Bay of Plenty, our Edgecumbe site has been manufacturing dairy products since 1923. The site produces pastry sheet butter, prepared edible fats, anhydrous milk fat, casein & caseinates, whey protein concentrate, milk minerals and probiotics. Edgecumbe is the only site in NZ that produces calcium Caseinate.
Mō tēnei tūranga | About the Opportunity
The Site Eligibility Specialist (SES) will lead eligibility and traceability functions for the Edgecumbe, Hautapu, Lichfield and Reporoa sites, ensuring compliance with product eligibility (EDec) and traceability regulations. The SES will handle escalations, share learnings, and support the virtual eligibility and traceability Center of Excellence for NZ Manufacturing. This role involves problem-solving, performance monitoring, issues management, and audits, working closely with the other SES’s to maintain compliance.
This is a Fixed Term opportunity until October 2026.
Key responsibilities include:
- Serve as the primary point of contact for EDec and traceability, providing expert guidance and information to internal stakeholders across the supply chain, the Central Eligibility Team, and the Traceability Centre of Excellence
- Lead site engagement for the Eligibility Declaration audit process, including preparation, coordination, and resolution of action plans arising from Regulatory Authority and MPI interactions
- Track and analyze performance indicators to ensure accurate eligibility and traceability data accompanies product flow throughout the manufacturing process
- Influence and support colleagues across site teams to ensure business readiness activities are effectively monitored and executed
- Facilitate structured problem-solving sessions with teams, triggered by Continuous Improvement metrics and thresholds
- Maintain precise documentation and robust processes to manage the eligibility of dairy ingredients throughout the site
Mōu | About You
You will have an understanding of how we maintain the eligibility of product on site including the EDec and traceability requirements, excellent problem-solving and analytical skills, alongside experience within a Manufacturing environment. You can demonstrate skills in managing escalations and sharing learnings, and show experience in performance monitoring and issues management. It is essential you have strong attention to detail and organisational skills, and the ability to work collaboratively within a virtual team environment.
Additional skills you will bring to this role:
- Minimum of three years’ experience in dairy manufacturing operations
- Solid understanding of regulatory standards governing dairy product eligibility
- Proven ability to stay calm under pressure while effectively managing competing priorities and stakeholders
- Strong interpersonal, influencing, and negotiation skills
- Excellent written and verbal communication abilities, complemented by intermediate proficiency in computer applications
A strong base of leadership experience in dairy manufacturing will be key to your success.
Ngā Aura | Our Values
At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz
Tā mātou oati | Our Commitment to You
We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:
- Fair and equitable pay
- Health and well-being programs (medical, mental health support)
- Professional development opportunities
- Career growth support
- Work-life balance options (flexible/hybrid working where possible)
- Employee recognition
- Support for community involvement and cultural connection
Ngā Mahi | A Career of Opportunities
At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.
Tātou Tātou | Join Us
Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.
You, me, us together, Tātou, tātou.
He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.
Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.
We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).
Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.
If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.
Applications close at midnight on Sunday 17th May 2026.
Advertised until:
June 7, 2026
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