Snip Clinic Receptionist

SNIP Clinic Receptionist

Full-Time | 8–10 Hour Shifts | Hours fall in the range of 7am – 5 pm

We’re looking for a dependable, detail-oriented SNIP Clinic Receptionist to be the first friendly face our clients and their pets see when they walk through the door. This role is essential to keeping our clinic organized, on schedule, and running smoothly.

Key Responsibilities:

• Greet clients and their pets warmly and professionally
• Provide excellent customer service in person, over the phone, and via email
• Schedule surgeries for the public, staff, and rescue partners
• Support communication between clients and the treatment team to help the day stay on track
• Create and update animal records daily
• Enter veterinary notes from surgeries and appointments throughout the day
• Create invoices, process payments, and manage client transactions accurately
• Assist with various administrative tasks and general office upkeep
• Perform other duties as needed

Requirements:

• High School diploma required; previous experience in a similar role preferred
• Strong customer service and communication skills
• Comfortable working with a wide range of people and animals
• Able to multi-task in a fast-paced, noisy environments
• Strong computer and data entry skills (Microsoft Office proficiency required)
• Experience with POS systems and handling money accurately
• Excellent organizational and multitasking abilities
• Comfortable with animal handling (cats, dogs, and other domestic animals)
• Able to lift up to 50 lbs., to sit or stand for extended periods
• Must be able to pass a criminal background check
• Available for 8–10 hour shifts

To apply, please submit your resume to Nichole Janny, Business & Culture Director at nichole@hawspets.org.