Specialist Support Worker

Clonard Road Homeless Family Hub provides temporary emergency accommodation for 25 families. The service is ‘housing led’; our priority is to work closely with our service users to identify their strengths and address any potential barriers preventing them from availing of independent accommodation.

The role of the Specialist Support Worker is critical to supporting our families in moving-on to independent living.

As a highly competent Specialist Support Worker you will be responsible for taking a lead role in key working and programme management to plan and deliver a high quality support service which promotes client choice and which is designed to develop life skills and support residents in securing private accommodation in the wider community.

As the successful candidate you will:

Empowering People

• Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff and visitors from any mistreatment, accident or injury. This will include, amongst others, aspects relating to diversity, inclusion, equality and health and safety.
• Carry out any client checks, planning and risk assessments as required.
• Ensure service development in the specialised area is in partnership with clients and in line with both Territorial and local strategy and make appropriate recommendations for improvements to the Service Manager/Programme Co-ordinator.

Achieving Excellence

• Be passionate and driven with the ability to lead programme delivery in specialist areas in line with the challenges of working within the voluntary sector.
• Be proactive in maximising outcomes which will demonstrate quality and effectiveness in all aspects of the programme.

Providing Opportunity

• Take a lead in service development in the specialised area including supporting other staff in their area of work.
• Take a lead in complex cases in the specialist area or where specialist knowledge and expertise is required.
• Design and deliver a range of in-house support provision which clients can opt into thereby promoting individual choice and designed to achieve successful outcomes for clients.
• Effectively signpost clients to external providers where their identified support needs cannot be met through in-house provision.

Developing our Team

• Work with, delegate to and coordinate the work of Assistant Support Workers / with clients, ensuring the actions within support plans and other activities around the support of clients are addressed in a timely, professional and appropriate manner.
• Play an active role in supervision and appraisal with manager.
• Demonstrate their skills, knowledge and development by cascading relevant training internally.

Encouraging Growth

• Regularly update on your specialised area of responsibility, providing recommendations for ongoing service improvement
• Ensure service development in the specialised area is in partnership with clients and in line with both Territorial and local strategy and make appropriate recommendations for improvements to the Service Manager/Programme Co-ordinator.
• Attend agreed appropriate internal and external networks, forums and meetings in the specialist area.

Value for Money

• Work as part of the overall service team to ensure the most effective use of financial and other resources.

The successful candidate will be able to demonstrate:

Level 5 qualification or equivalent in a related field

Experience of working with vulnerable clients in a housing-focused programme

Knowledge of the benefits system including HAP and an understanding of the housing allocation process

Please note that this is Fixed-term role by 12.2025

Job Types: Full-time, Fixed term

Pay: €18.13 per hour

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Application question(s):

• Do you need visa/work permit? If so, what stamp do you currently hold?

Education:

• Leaving Certificate (required)

Experience:

• managerial: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person