Store Supervisor

The Lapels Dry Cleaning team is looking for a talented and self motivated individual to help oversee operations as a Store Supervisor!

The position involves working closely with the store manager in order to continually grow the business as well as developing staff. When the manager is absent, the Supervisor would be responsible for ensuring that we live up to our brand’s standard of impeccable customer service.

This is a great opportunity to for someone looking to develop managerial skills in a thriving recession-proof industry! Our ideal applicant would have experience as a supervisor in a customer service position. Industry experience is preferred but not required.

Perks of the Job:

• Employee Discounts
• Major Holidays Off
• Uniform Provided
• Supervisors are eligible for Health Insurance
• This role has great potential for growth within our company. We promote from within!

Responsibilities:

• Greet and assist all walk-in customers in the store
• Front counter help with customer drop-off and pick-up of orders
• Assist customers with cleaning, stain and finishing needs, and/or questions
• Sort and examine articles of clothing
• Mark-In incoming customer orders
• Consistently ensure cash drawer accuracy
• General housekeeping to support a benchmark store appearance
• Solve Customer Issues and Claims
• Manage Commercial Accounts
• Master the POS (point of sale) system to maximize its tools and impact
• Other duties as assigned

REQUIREMENTS

• Previous customer service/supervisory experience preferred
• Dry Cleaning experience is considered an asset
• Must have a flexible schedule
• Must be comfortable working while standing for long periods of time
• Strong attention to detail
• An understanding of textiles and garments is helpful

Lapels has pioneered a unique Dry Cleaning Program that features a boutique like, Environmentally Friendly Dry Cleaning Experience. Lapels has been heralded as The Future of Dry Cleaning since 1999 when they started building a different kind of Dry Cleaning operation.